BBB Business Review

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This business is not BBB accredited.

Gorilla Cages, Inc.

Phone: (708) 371-1500 13636 Western Ave, Blue Island, IL 60406

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Gorilla Cages, Inc, is a security company which manufactures and sells cages for residential and commercial air conditioners as well as other security products. Located in Blue Island, IL, this company serves the Chicagoland area, including Midlothian, Oak Forest, Harvey, Palos Heights, Roseland, Burbank, Orland Park, Tinley Park, Justice, Homewood, and Brookfield.

The company focuses primarily on heavy grates which are placed over the outside units of residential and commercial air conditioner units to protect them from vandalism or theft. These grates are made from 14-gauge solid steel and are custom-designed for the particular air conditioner so that they fit perfectly. They are made with no screws, hinges, or swinging gates, making them harder to be removed by vandals, and the lock and keyhole are secured by a steel enclosure to prevent destruction of the lock. However, they can be easily removed for cleaning or regular maintenance of the unit, and do not have to be completely disassembled in order to be removed; they can be taken off in nearly one piece, maintaining their structural integrity.

Each Gorilla Cage is professionally installed on any surface, including rooftops, and includes same-day service, generally being installed in under two hours. Gorilla Cages also sells other security equipment, including wrought iron security doors, window bars, security fences and gates, and wrought iron railings. As with their air conditioner cages, each piece is custom designed for the customer.

Visit the website for Gorilla Cages, Inc, to learn more about their custom-designed air conditioner enclosures, view a gallery of their products, and contact the company to order one of their products.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Gorilla Cages, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Gorilla Cages, Inc.
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: April 25, 2014 Business started: 11/18/2011 Business started locally: 11/18/2011 Business incorporated 11/18/2011 in IL
Business Management
Ms. Inger Smith, Office Manager Mr. Henry Martinez, Owner
Contact Information
Principal: Ms. Inger Smith, Office Manager
Business Category

Screens - Security Door Consultants - Security Fence - Sales, Service & Contractors Iron Work Gates Other Building Material Dealers (NAICS: 444190)

Customer Review Rating plus BBB Rating Summary

Gorilla Cages, Inc. has received 5 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.