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Find a Location

Roadside Protect, Inc. has 1 locations, listed below.

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    Business ProfileforRoadside Protect, Inc.

    Roadside Assistance
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/1/2010

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Roadside Protect, Inc. is a road service company which provides roadside assistance programs for commercial customers. Services available from this company include incremental dispatch coverage, wholesale dispatch coverage, service bureaus, and private label coverage.

    Business Details

    Location of This Business
    1000 W Irving Park Rd, Itasca, IL 60143-2001
    BBB File Opened:
    1/19/2010
    Years in Business:
    22
    Business Started:
    4/22/2002
    Business Started Locally:
    4/22/2002
    Business Incorporated:
    8/13/2002
    Accredited Since:
    2/1/2010
    Licensing Information:
    • Motor Club License

      Vehicle Service Contract License

    Type of Entity:
    Corporation
    Alternate Business Name
    • Auto Road Services
    • Universal Card Solutions, Inc.
    • Universal Card Services, Inc
    • Universal Card Services, Inc.
    Business Management
    • Mr. Dean Raschke, CEO
    • Mr. Vince Sommer, CRO
    Contact Information

    Principal

    • Mr. Dean Raschke, CEO

    Customer Contact

    • Mr. Dean Raschke, CEO
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/13/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Consumer Beware! This company is *****/Matrix/Auto Protection Plus and a rip off. They robo called and scammed me out of $2474 for a fake extended warranty. They told me over the phone that repairs and service for these items would be covered under their extended warranty:1. Engine 2. Drive Train 3. Transmission 4. Alternator 5. Compressor 6. Fuel System 7. Heating and cooling system 8. Electric system 9. Electronic System 10. Braking System But it was all lies. They are scam artists. I fell for it because they are very convincing. Over this phone call they said it costed $40 per month for 18 months and would provide warranty coverage until ****. Lies!First, once they got my credit info, they charged not $40 per month but $137.72. These items listed that were covered were not even in the Auto Protection Plus Warranty Booklet they sent once I first called to complain after purchasing the plan. They sent a phoney membership card with fake "Roadside Assistance" phone numbers to call. The 7 page booklet is a scam, but includes a contarct number and payment requirements and exclusions to the warranty BUT NO INFO ON WHAT IS COVERED IN THIS EXPENSIVE USELESS EXTENDED WARRANTY.....If you fall for this scam, immediately contact your bank or credit card company and BLOCK them! When you call the ***** phone number from your credit card they give you a bunch of bull and keep you in a phone loop to avoid responsiblity. They took money from ********'s patients and prey on your fears of your car breaking down. Roadside Protect is another name for Matrix, *****, Auto Protection Plus and who knows what alias they use next? They are supposed to be in ****** ********. They are a fraud! Report to the Better Business Bureau if approached by their flyer in the mail or robo calls. You will never see a refund!Salesperson: ***************************** Manager: ***************************** *******: Roadside Agent *****: ****************************************** ******: Salesperson
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Chicago & Northern Illinois

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