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Find a Location

Transform ServiceLive, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTransform ServiceLive, LLC

    Contractor Referral

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    3333 Beverly Rd Attn: Service Live, Hoffman Estates, IL 60179-0001
    BBB File Opened:
    11/7/2007
    Years in Business:
    16
    Business Started:
    6/1/2007
    Business Started Locally:
    6/1/2007
    Business Incorporated:
    10/10/2007
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Business Management
    • Ms. Elizabeth Sima-Eichler, Director
    Additional Contact Information

    Fax Numbers

    • (847) 286-3704
      Primary Fax

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    8/31 repair tech assess and ordered a part replacement part arrived and next appt was 9/7 9/7. Same repair tech comes and realizes that was the wrong part ordered. Tells me the other part is a lot more money. Which I agree to only if it will be fix as soon as possible. That appt is set for 9/18. another 11 days wait. I asked the tech for earlier dates and he said that i can try to reschedule online if appt opens up.Received the correct part 9/10. Went online to reschedule and 9/12 was available and selected. Received an email confirmation 9/12. Receive an automated call to reschedule and now the earliest available date is now 9/21. Tried calling support number, cant reach anyone. Options were only to reschedule, cancel and verify and option 7 for Spanish. Nothing to help me. Decided for 9/22 but now I do not feel confident in this company and decided to cancel. Who know if that was the correct item ordered or will fix the issue. Why should I have to wait till the 9/21 or 9/22.. Who know if they will show up the next appt. What happens if it gets rescheduled again. Full refund and return shipping label for this item. Nothing was fixed or attempted to be rectified,
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nathan

    1 star

    09/15/2021

    I ordered the service on August 31st for a September 3rd service date and paid extra for express service, got a call on August 2nd that the technician couldn't make it and rescheduled for August 10th, got a call on the 9th that they couldn't make it so rescheduled for August 15th, got a call day of that they need to reschedule for August 23rd. I called serviceLive asking for any rebate at all and they said they can't do it. Will see if they actually show up on the 23rd, or if this is a scam. Will update post-service, but not optimistic.

    Local BBB

    BBB of Chicago & Northern Illinois

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