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Find a Location

Accurate Plumbing of Illinois, Inc has 1 locations, listed below.

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    Business ProfileforAccurate Plumbing of Illinois, Inc

    Plumber

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    23509 E Williams Ct, Plainfield, IL 60544-4001
    BBB File Opened:
    8/25/2006
    Years in Business:
    20
    Business Started:
    1/1/2004
    Business Started Locally:
    1/1/2004
    Business Management
    • Mr. Michael Vazquez, Owner
    Contact Information

    Principal

    • Mr. Michael Vazquez, Owner

    Customer Contact

    • Mr. Michael Vazquez, Owner
    Additional Contact Information

    Fax Numbers

    • (815) 254-2307
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/13/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    January 17th ****** from accurate plumbing came , I'm on top floor (apt 3C) of building , neighbor thought I had a leak. He confirmed I didn't have a leak when he went downstairs to neighbor(apt 2C). ****** did cut a piece of ceiling drywall to check if wet, he didn't replace the drywall either, left her with a hole in ceiling.He did advise me that when he removed cover on nozzle in my shower he found the cartridge was leaking a little and that needed to be fixed. It was leaking into bathtub. He asked me if water shut off is for units individually or entire building, I advised I didn't know. He said no problem I will have my supervisor call association to get this schedule to come back and do the repair. He also advised me he saw no caulking was around the cover and he was going to caulk it.Feb 5th, sent an email to my association for status on repair on and they responded same day that it's not the association responsibility and added the accurate plumbing bill to my account for a repair total $625. Feb 5th same day I called accurate and spoke to **** . I asked what do you charge to come and diagnose a problem he said it's free of charge. If minor repair in Plainfield we charge starting $225 if outside $275. I mention the bill and he say let me call you back but no callback.Feb 7th I call again and he says I will call you back I am in office today and no call back.Feb 12, I leave a detail message of above and I have not received a call back today either. I did email my association also and have yet to receive a response and I have to pay that amount to my association for a repair that didn't happen.Thank you for your time.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Art P

    5 stars

    12/06/2022

    Called **** in the morning and he had a plumber out within 3 hours. The technician was on time and made the repairs in a timely manner. Very neat and clean. I have used Accurate Plumbing twice before with excellent results. Will keep using them and have referred them to others.

    Local BBB

    BBB of Chicago & Northern Illinois

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