BBB Accredited Business since
Phone: (888) 636-1789 View Additional Phone Numbers PO Box 3042, Naperville, IL 60566
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Nicor Solutions provides monthly energy budgets to residential and commercial customers. Located in Naperville, IL, this company serves all of northern Illinois and is backed by SouthStar Energy. SouthStar Energy Services has provided economical and reliable natural gas service to consumers for more than 15 years, offering customers transportation and supply services, a variety of pricing and contract options, asset management services, risk management and financial services, and a number of value-added offerings. Nicor Solutions is a sister company to the home warranty company Nicor Home Solutions, and customers of Nicor Solutions are eligible for discounts and other benefits through Nicor Home Solutions.
Nicor Solutions helps residential and small business customers budget their energy costs. We do this by offering a billing option that makes monthly energy costs more predictable and unexpectedly high bills a thing of the past for customers who receive their service from Nicor Gas. In addition to their fixed rate plans, they are partnered with Nicor Advanced Energy, which has adjustable plans. Nicor Solutions and its sister companies mentioned are not the same company as Nicor Gas. They are affiliates and their prices are not regulated by the Illinois Commerce Commission. Customers are not required to buy products or services from Nicor Solutions or its sister companies in order to receive the same quality of service from their utility.
Visit the website for Nicor Solutions to learn more about their fixed rate plans, view their list of affiliated companies and partnerships, and arrange for a fixed rate monthly energy bill.
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A BBB Accredited Business since
BBB has determined that Nicor Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||19|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Gary Blank, Product Operations Mgr.
Related BusinessesNicor Advanced Energy
Natural Gas Companies Natural Gas Distribution (NAICS: 221210)
Nicor Solutions is not the same company as Nicor Gas. It is an affiliate and its prices are not regulated by the Illinois Commerce Commission. Customers are not required to buy products or services from Nicor Solutions in order to receive the same level of service from Nicor Gas.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview