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BBB Accredited Business since

Motion RC, LLC

Phone: (224) 633-9090 View Additional Phone Numbers 28039 W Commercial Ave STE 6, Lake Barrington, IL 60010 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Motion RC, LLC is an online remote controlled model airplane and helicopter seller that offers model airplane parts and electronic accessories. This company sells remote controlled airplanes online as well as to the north-west Chicago suburbs including Lake Barrington, Lake Zurich, Buffalo Grove, Vernon Hills, Mundelein, Wauconda, Fox River Grove, Crystal Lake, McHenry, Woodstock, Algonquin, Deer Park, Grayslake, Barrington Hills, Carpentersville, Hoffman Estates, Schaumburg, and Streamwood. Products that this company provides include RC model airplanes, RC model helicopters, multi-rotor helicopters, electronic model airplane parts, and electronic accessories.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Motion RC, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Motion RC, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 3
Problems with Product/Service 3
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

1 Customer Review on Motion RC, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: July 31, 2013 Business started: 06/15/2012 Business started locally: 06/15/2012 Business incorporated 04/05/2012 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Mark Goetze, Owner
Contact Information
Principal: Mr. Mark Goetze, Owner
Business Category

Hobby & Model Construction Supplies - Retail Electronic Equipment & Suppliers - Service & Repair Battery Supplies Hobby & Model Construction Supplies - Wholesale & Manufacturing Hobby, Toy, and Game Stores (NAICS: 451120)

Customer Review Rating plus BBB Rating Summary

Motion RC, LLC has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.