139 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Tim C
5 stars04/22/2024
From sales to customer service, speed of shipping and communication, this is a top notch company to deal with.Review from Michael K
5 stars04/22/2024
I have been a customer of ********************** for several years. I feel their customer service is excellent. They are easy to work with and ensure that your are satisfied.Review from Scott S
5 stars04/16/2024
I recently purchased a *****************, 1/16 scale Leopard tank in the snow camouflage. A real beauty! Unfortunately, the tank had a mechanical issue that I was not able to resolve. I contacted Motion RC Support and they took care of the issue promptly with a fast return and refund. The replacement tank has had no issues. Responses were quick and courteous. Thank you ***** in Customer Support!Review from Steve T
4 stars04/10/2024
I have been a Motion RC customer for many years. Starting with Freewing EDF jets and recent;y purchasing some Flightline propeller models. The engineering in the models is almost *****************. Heavy duty enough to do the job and light enough to enable good flight characteristics. When I have had an issue, which is not often, Motion RC has stepped up with assistance to get it right. Their consideration is, in my opinion, much greater than others in the hobby business. However, ALL companies can always improve. Although their efforts mostly deserve five, or more, stars and they appear to strive to improve, as a matter of consistency my rating is 4 stars. It would be 9 stars on a 10 star graph but here there are only 5. You can shop, and buy, at Motion RC with confidence. To me, and I believe to most, that is what it comes down to.Review from Brian S
5 stars04/08/2024
I received a defective product and the customer support team was very prompt about resolving the issue. Defective products happen, good customer service doesn't always.Review from Dave H
5 stars04/04/2024
Have a wide range of products and in-stock most of the time.Their customer service department is always very responsive and helpful.Highly recommend.Review from Gary B
5 stars03/26/2024
Great company with great customer service. ****** was very helpful in solving a problem I had with electrical retracts and guided me in the right direction. Thanks ******, your help was very apricated *******************Review from Tim N
1 star03/19/2024
The worst place I have ever ordered anything from after ****** the corsair isn't right and I will be seeking advise from my attorneyReview from Gary J
5 stars02/26/2024
I got a new Zeus for Christmas and after some delay I got it all assembled and ready to fly. The first flight was cut short because the *** motor cut off and then restarted two times shortly after takeoff. Thrust was immediately reduced to lowest possible and the jet landed. Testing and review of telemetry showed the most probable cause was a bad ECU. I called Motion RC **************** and spoke to ****. I was pleasantly surprised and happy when Motion resolved the issue by sending me a new ECU. The new ECU was installed and the Zeus now flies great. I had an excellent experience with Motion RC **************** and highly recommend their products.Review from Neil P
5 stars02/26/2024
I'm a newbie to the *********** Rock Crawling. I had many questions regarding which battery and balance charger was right for my ******** my queries were professionally handled by the Motion RC Support team. In particular I commend ***** in support who responded promptly and patiently to my questions. My order was dispatched quickly and everything was well packaged. I would highly recommend this business.
Customer Review Rating
Average of 139 Customer Reviews
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