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BBB Accredited Business since

Ashley Furniture Homestore-Rockford

Phone: (866) 436-3388 Fax: (414) 304-1841 View Additional Phone Numbers 7131 E. State St., Rockford, IL 61108 View Additional Email Addresses

Click for BBB Rating on Ashley Furniture Homestore-Rockford

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ashley Furniture Homestore-Rockford meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Ashley Furniture Homestore-Rockford. BBB of Wisconsin has the full report as that BBB handles all complaints for Ashley Furniture Homestore-Rockford.

Additional Information

BBB file opened: July 17, 2006 Business started: 07/01/2003 Business started locally: 07/01/2003 Business incorporated 11/21/1980 in IL
Type of Entity


Business Management
Ira Peters, Operations Manager Ms. Becky Ameson Ms. Renee Keenan, Customer Affairs Representative #14 Ms. Kathy Noga, Regional
Contact Information
Customer Contact: Ms. Becky Ameson
Principal: Ira Peters, Operations Manager
Business Category

Furniture - Retail Home Accessories House Furnishings & Services Lamps & Lamp Shades - Retail Lighting Fixtures - Retail Mattresses Mirrors Pillows Internet Shopping Table Suppliers Interior Finishing Retail Stores Bedding Beds - Retail Cabinets Furniture Stores (NAICS: 442110)

Alternate Business Names
Rockledge Furniture, LLC
Products & Services

This company offers retail furniture & accessories


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.