BBB Accredited Business since 05/01/2006
Credit Union 1
Phone: (800) 252-6950Fax: (217) 893-5305450 E 22nd St Ste 250, Lombard, IL 60148-6176 Send email to Credit Union 1
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A BBB Accredited Business since 05/01/2006
BBB has determined that Credit Union 1 meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Credit Union 1's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 13 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||5|
|Problems with Product / Service||6|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||13|
Customer Reviews Summary Read customer reviews
0 Customer Reviews on Credit Union 1
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Illinois Department of Financial and Professional Regulation
100 W. Randolph 9th Fl
Contact InformationPrincipal: Mr. Paul Simons (President)Ms Susan Hejnosz (VP Finance)Ms. Ellie Krcmar (Senior V.P./Branch Operations)
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