BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Casey Automotive-Palatine meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Casey Automotive-Palatine include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Mike Bruens, General Manager Mr. Pete Olszewski, Manager
Auto Repair & Service Auto Repair & Service - Diesel Auto Repair & Service - Airbags Auto Repairing - Foreign Auto Restoration Auto Headlight Restoration Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Brake Service Engines - Fuel Injection Service & Parts Engines - Gasoline Engines - Rebuild & Exchange Lubricating Service - Automotive Mufflers & Exhaust Systems Radiators - Automotive Towing - Automotive Transmissions - Automobile Differentials - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Service - Specialty Parts Auto Services Auto Parts & Supplies - Used & Rebuilt Auto Parts & Supplies - Custom Wheels/Rims Auto Service - Tires/Batteries/Accessories Starters - Engine Auto Air Conditioning Equipment Auto Bumpers, Guards & Grilles Auto Electric Equipment Auto Parts & Supplies - New Heaters - Automotive Shock Absorbers Springs - Automotive - Sales & Service Tire Dealers Auto Air Conditioning Alternators & Generators - Auto Repair Auto Customizing Auto Accessories Auto Diagnostic Service Auto Electric Service Auto Inspection Stations General Automotive Repair (NAICS: 811111)
Why Accreditation Revoked
Casey Automotive is an auto repair and service shop which provides maintenance and repair services for a variety of vehicles, both foreign and domestic. This company serves the northwest suburbs of Chicago, Lake Zurich, Mt Prospect, Prospect Heights, Wheeling, Buffalo Grove, Long Grove, Kildeer, Elk Grove Village, Schaumburg, Hoffman Estates, Park Ridge, Riverwoods, Inverness, Barrington, Itasca, Roselle, Medinah, Wood Dale, and Bensenville. Additional locations are in Streamwood and Arlington Heights. Services available from this company include alternator and starter repair, belt and hose replacement, car battery sales and service, engine repair, computerized engine diagnostics, cooling system repair and service, electrical system repair and service, emission repair, factory scheduled maintenance, fuel system injector cleaning, radiator repair and service, failed emission test and repair, and transmission test and repair.