Business ProfileforVolaris Airlines

My husband, my 8 month old daughter, and I booked this flight many months in advance to take a vacation to ***********, MEX - one of his favorite cities - as we both prepared to go back to work full time the day after returning from this vacation.On the flight there #Y4907 departing Thursday, March 6 at 5:30pm, we got to the airport and were in the loading bridge about to get on the plane when they had everyone disembark. After waiting an hour, they cancelled the flight. We had to re-book for the same flight the next day and did not get the lost night in our accommodations reimbursed. They offered us a $200 voucher which was only good for one month.On our return flight #Y4906 returning on Sunday, March 24 at 1:26pm. We arrived at the airport to discover that they had bumped us off our flight (along with a number of other families waiting in the same line). They did not have any flights to ******* until the next day or two days later. I was starting a new job on Monday. The only way we could make it back in time was to take a flight to ******, #Y4950 departing at 8:14pm on Sunday, March 24 and rent a car. We did not get back home until 3am on Monday morning with our infant and mere hours before I had to get on the train for day one at my new position.Volaris offered us another voucher, which we declined, asking them - at minimum - to simply reimburse us for our rental car cost. They declined to do this, saying all they could offer was a voucher. At this point we were attempting to resolve the issues with our return flight, the departing flight voucher expired.So we ended up with our flights on both end causing travel delays of 24 hours and 12 hours, respectively with absolutely no type of compensation from the airline. All this happened while traveling with a very small child, something that added additional costs and sleeplessness due to the disrupted eating and sleeping schedules.