Business ProfileforWaste Connections of Tennessee, Inc.

This is the trash pickup service for my address. I live at **************************************. My issue is with quality of service provided not only to myself but on behalf of my neighborhood. I've had ongoing issues involving the trash service since I've lived at that address. When my trash is emptied they don't put the bin back on the curb, instead they leave it in the road as an obstruction. They have rear cameras that can verify this claim over 3 years if needed. The issue is that they skipped our block on Friday December 24th 2021. I emailed the city of ********* who put me in contact with a representative. I've emailed, and taken voice calls and have been told that I missed putting my bin out that day yet no one on my street had their trash removed either. I argued this and was told I could see a video as proof. I agreed and received the video. My issue is ALL dash cams come with a date and time stamp displayed on them yet the videos I received did not contain any evidence of the day they were taken displayed on the video like all dash cams have. I acknowledge the video is from Friday December 17th 2021 and I acknowledge my trash bin was not out that day. I'm not arguing that day. I'm arguing about December 24th 2021. I was sent an edited video with no timestamp and I'm being treated as a liar when I have no reason to just make up drama.