BBB Accredited Business since 08/03/2009
Phone: (877) 477-7278Fax: (423) 479-9224240 Edwards Street SE, Cleveland, TN 37311 Send email to AppliancePartsPros.com, Inc.
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Sells appliance parts and offers free repair help to consumers.
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A BBB Accredited Business since 08/03/2009
BBB has determined that AppliancePartsPros.com, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised AppliancePartsPros.com, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 9 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||6|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on AppliancePartsPros.com, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Secretary of State/CA
1500 11th Street
Secretary of State/TN
312 8th Avenue North 6th Floor, Snodgrass Tower
The expiration date of this license is 03/31/2014.
BBB records show a license number of C2512062 for this company, issued by Secretary of State/CA. Their web address is http://www.ss.ca.gov/business/corp/corporate.htm. The expiration date of this license is 11/19/2015.
BBB records show a license number of 627862 for this company, issued by Secretary of State/TN.
Type of Entity
Incorporated: January 1999, CA
Contact InformationPrincipal: Ms. Jenny Hughes (Call Center Manager)
Number of Employees
Appliances-Major-Parts & Supplies, Appliances-Small-Supplies & Parts
Products & Services
Appliance parts and accessories
Free repair help
Hours of Operation
24 hours a day / 7 days per week
Refund and Exchange Policy
365 days to return any part