Business ProfileforPark Avenue Properties

I signed a lease to rent a home from this business in August 2022. My lease went into effect August 15, 2022. Besides the various issues with the home, it was smooth sailing. I moved out of the property August 12,2023. I requested twice to be present during the move out inspection and my request went by ignored. By September 18, 2023, I had not heard back about any deductions to my security deposit. I called and emailed various times and only after constantly trying to contact them, I got an email from the manager of Team Soho that a letter was sent on September 13 to ask for 30 more days per the lease agreement. I never received this letter and was ignored when I asked for proof that this letter was sent. I did not hear back from them within the next 30 days regarding my security deposit. I called multiple times a day and emailed starting from October 16,2023, for the whereabouts of my security deposit. On October 19th, I received an email that my security deposit was forefeet and used to paint the entire interior of the house and that I also owed them over $1K in damages. From my understanding of NCs security deposit act, I was to be notified of any charges for damage exceeding normal wear and tear within 30 days of the termination of my lease or 60 days if given notice within the first 30 days. I emailed them October 20th, disputing the charges and requesting the return of my security deposit. It has been over two weeks and I am tired of calling them and emailing them. I am requesting the full refund of my security deposit seeing that they have not followed proper procedures per the security deposit act and in fact violated their own lease agreement.