BBB Accredited Business since 02/06/1998
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A BBB Accredited Business since 02/06/1998
BBB has determined that LendingTree, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised LendingTree, LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 331 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||186|
|Billing / Collection Issues||2|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||141|
|Total Closed Complaints||331|
Customer Reviews Summary Read customer reviews
18 Customer Reviews Customer Reviews on LendingTree, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||18 Customer Reviews|
Type of Entity
Limited Liability Corporation
Business ManagementMs. Frederica Eason
Contact InformationPrincipal: Mr. Douglas Lebda (Chairman)Customer Contact: Ms. Nikita Pettis (Customer Care Manager)
Number of Employees
Online Loans Referral Services
Alternate Business NamesLendingtree.com, Getsmart.com, Realestate.com, Domania.com
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview