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Find a Location

Fab Glass and Mirror LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFab Glass and Mirror LLC

    Beveled Glass
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.54/5stars

    Average of 24 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/19/2013

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Fab Glass and Mirror is a manufacturer and distributor of glass table tops and glass mirrors. They offer custom cut products as well as online shopping services.

    Products & Services

    Glass Table Tops
    Glass Shelves
    Mirrors
    Round Glass Table Tops
    Rectangle Glass Table Tops
    Square Glass Table Tops
    Glass shower doors 
    Bathtub screen 
    Glass shower installations (Columbus Area Only)

    Business Details

    This is a multi-location business.

    Find a Location

    Fab Glass and Mirror LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      374 Westdale Ave Ste B, Westerville, OH 43082-6069
      BBB File Opened:
      12/6/2013
      Years in Business:
      11
      Business Started:
      12/26/2012
      Accredited Since:
      12/19/2013
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 AM
      T:
      9:00 AM - 5:00 AM
      W:
      9:00 AM - 5:00 AM
      Th:
      9:00 AM - 5:00 AM
      F:
      9:00 AM - 5:00 AM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Ahmed Mady, CEO
      Contact Information

      Principal

      • Mr. Ahmed Mady, CEO

      Customer Contact

      • Mr. Ahmed Mady, CEO
      Additional Contact Information

      Fax Numbers

      • (813) 774-3235
        Primary Fax

      Email Addresses

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/23/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      In November 2022 I contacted Fab Glass and Mirror LLC and requested assistance with a specific order for a room in my gym. I provided measurements at least 3 times. I explained that I need the mirrors ASAP and do not need a custom size but whatever the largest mirrors they have in stock will do. The sales person assured me that the items I am requesting are in stock and will be shipped out within 7 days. It took over a month to receive the order and when the order finally arrived all but 2 of the mirrors are broken. I never received a call or email from a manager as requested and to this day have not received any communication in an effort to resolve the issue. At this point I need a full refund.
      Read More

      Customer Reviews

      24 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jeanette R

      3 stars

      06/29/2023

      We purchased a 4 x 6 gym mirror and would not order from them ever again. Missing hardware, replacement hardware, which I had to request multiple times still not correct. Since I would actually like to hang the mirror I am just going to purchase correct (if I can determine what the correct hardware is since the installation guide is not helpful at all) hardware on our own because honestly it is just not worth the effort to wait several more weeks to get incorrect hardware a third time.

      Fab Glass and Mirror LLC Response

      06/29/2023

      Although the order was not directly purchased from us, we took it upon ourselves to assist the customer by going above and beyond. Upon learning about the issue, we immediately took action and shipped the necessary hardware parts to replace what was lost. However, we regret that the customer remains unsatisfied despite our efforts. We value all our customers and their satisfaction is our priority. We are committed to improving our processes and communication to prevent similar situations in the future. Thank you for your support.

      Local BBB

      BBB of Central Ohio

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