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          Find a Location

          Guardian Water & Power, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Guardian Water & Power, Inc.

              1650 Watermark Dr Ste 170 Columbus, OH 43215-7006

              BBB Accredited Business

            • Guardian Water & Power, Inc.

              PO Box 163488 Columbus, OH 43216-3488

              BBB Accredited Business

            Business ProfileGuardian Water & Power, Inc.

            Utility Billing
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            This company offers water, gas and electric measurement and information technologies.
            See all additional business information

            Contact Information

            1650 Watermark Dr Ste 170

            Columbus, OH 43215-7006

            Get Directions
            Visit Website
            Email this Business
            (614) 291-3141

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            Customer Reviews

            1/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            21 complaints closed in last 3 years

            14 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/17/1988

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Water, gas and electric utility submetering products and services for property owners, managers and residents,  associated with utility usage in multi-unit properties including apartments, condominiums, shopping centers, manufactured housing communities, warehouses and offices, including submeter system-design, submeter installation services, data acquisition, utility billing, collections and utility management.

            Products & Services

            Water, gas and electric utility submetering products and services for property owners, managers and residents,  associated with utility usage in multi-unit properties including apartments, condominiums, shopping centers, manufactured housing communities, warehouses and offices, including submeter system-design, submeter installation services, data acquisition, utility billing, collections and utility management.

            Business Details

            This is a multi-location business.

            Find a Location

            Guardian Water & Power, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Guardian Water & Power, Inc.

                1650 Watermark Dr Ste 170 Columbus, OH 43215-7006

                BBB Accredited Business

              • Guardian Water & Power, Inc.

                PO Box 163488 Columbus, OH 43216-3488

                BBB Accredited Business
              Headquarters
              1650 Watermark Dr Ste 170, Columbus, OH 43215-7006
              Email this Business
              BBB File Opened:
              11/28/1984
              Years in Business:
              41
              Business Started:
              9/1/1983
              Business Incorporated:
              1/2/1986
              Accredited Since:
              2/17/1988
              Type of Entity:
              Corporation
              Business Management
              • Mr. Harry Apostolos, CEO
              • Ms. Rhonda Neville, Vice President of Operations
              • Mr. Scott Dodson, CFO
              Contact Information

              Principal

              • Ms. Rhonda Neville, Vice President of Operations

              Customer Contact

              • Ms. Rhonda Neville, Vice President of Operations
              • Mr. Scott Dodson, CFO
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              21 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/22/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              When I first moved in there was no fee for water and then the property managers decided to start charging and uses guardian to facilitate that. We were advised that there MUST be a water meter installed in EVERY unit to ensure proper charges. I have searched my unit over and over and there is NO WATER METER yet I still get a bill every month. How do they know what to charge me for usage if there is no meter? Every month they post a reading but how when there is NO METER IN MY UNIT! The property manager constantly tells me guardian installed a meter but can't tell me where and where guardian tells me to look for it there is no meter there. I do not believe I use as much water as they bill me for and I have no way to prove it because they didn't install a meter they just charge me. They told my property manager they installed a meter then why can't I find it. I have a legal right to compare my bill with the meter to make sure I'm not being overcharged but I can't do that because there is NO METER! how do I know that I haven't been overcharged for the year and a half since they claimed they installed a meter but didn't.
              Read More
              Read 20 More Complaints

              Customer Reviews

              14 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Karl H

              07/25/2024

              This company needs an investigation in its billing practices for payment terms. It has fluctuated wildly at this apartment complex month to month. This current cycle the email came in midnight of 7/25/2024 with an 08/01/2024 due date when their website has 3-5 business days for payments. 5 business days is the 31st. This is taking advantage of customers who aren't as tech savvy as myself with notifications.
              Read 13 More Customer Reviews

              Local BBB

              BBB of Central Ohio

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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