BBB Business Review
This Business is not BBB accredited
First Cash Advance
Phone: (315) 755-5134 Unknown, Columbus, OH 43215 ! There is an alert on First Cash Advance !
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for First Cash Advance include:
- BBB concerns with the industry in which this business operates
- BBB does not have sufficient information to determine how long this business has been operating
- BBB does not have sufficient background information on this business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementMr. Sam Benson, Contact
Advance Fee Brokers
This company first came to the attention of BBB in September of 2013. At
that time a Pennsylvania consumer reported paying $184.00 with a Vanilla Reload card
in anticipation of a $1,000 loan. The company then asked for an
additional $150.00 and the consumer obtained a second Vanilla Reload card. When he did not receive the promised loan, he contacted Vanilla Reload and was advised not to purchase a third card.
The phone number the company is using traces back to Syracuse, NY.
BBB advises consumers to:
• Confirm the lender is registered in your state to do business and license with your state financial or banking regulators.
• Be wary of applying for online loans and especially cautious of any lender that requires you to send money before receiving a loan.
• Avoid doing business with anyone who cannot give you an address that you can confirm is legitimate.
• Remember that official-looking loan documents and sophisticated looking websites are easy to copy or fake. Just because a business appears legitimate, doesn't mean it is.
Consumers should also be aware of the potential for being a victim of Identity Theft. For that reason BBB advises consumers to monitor their credit reports for new, unauthorized accounts that might be established in their name. A free report may be obtained from each of the three major reporting agencies online at www.annualcreditreport.com.
This review will be updated when more information is available.