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            Business ProfileThe Basement Doctor

            Waterproofing Contractors
            BBB accredited business

            Additional business information

            Additional Info:
            Wet basement waterproofing, crawl space encapsulation, foundation repair, mold prevention and clean up, spray foam insulation, drainage solutions and basement finishing.
            See all additional business information

            Contact Information

            4400 Easton Commons Ste 250

            Columbus, OH 43219

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            Email this Business
            (877) 264-9050

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            Customer Reviews

            4.88/5

            Average of 34 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/17/1988

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers services in basement finishing, wet basement waterproofing, foundation repair for bowed & cracked basement walls and sinking/settling foundations, crawl space vapor barriers, (encapsulation), mold prevention and clean-up, dehumidification, whole house generators and attic insulation.

            Products & Services

            basement finishing

            Business Details

            Location of This Business
            4400 Easton Commons Ste 250, Columbus, OH 43219
            Email this Business
            BBB File Opened:
            2/1/1988
            Years in Business:
            37
            Business Started:
            2/2/1987
            Business Incorporated:
            12/2/1987
            Accredited Since:
            2/17/1988
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • J & D Home Improvement, Inc.
            Business Management
            • Ms. Jasmine Foley, Sales Development Director
            • Mr. Edward Meyer, General Manager
            • Ms. Jessica Giffin, Operations Manager
            • Mr. Scot Sargel, Controller
            • Mr. Dave Bonvenuto, CEO/Owner
            Contact Information

            Principal

            • Ms. Jasmine Foley, Sales Development Director
            • Mr. Edward Meyer, General Manager
            • Mr. Dave Bonvenuto, CEO/Owner

            Customer Contact

            • Mr. Edward Meyer, General Manager
            • Ms. Jessica Giffin, Operations Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            11/13/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            had contract they came back and said they needed 4500. more because the project manager wrote the contract wrong if i didnt pay it i wouldnt get warranty... then when crew came out to do rhe work crew leader said the project manager had once again wrote the contract up again putting the drain line to come out under garage. then the guy who did the electric destoyed my bedroom wall and didnt clean up i called basement dr they sent someone out to clean up when i asked about the damage to the wall the crew leader asked me why did he cut it out in 2 piece i said you tell me he said he probably didnt have the right tool but had he asked them they had the tool on their truck it has been over a week and no one has gotten back to me this whole thing jas been a terrible experience
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            Read 1 More Complaints

            Customer Reviews

            34 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Kellie P

            01/11/2024

            Jessie was friendly, knowledgeable and a great listener. He evaluated my basement and was able to not only save me from wasting thousands of dollars on something I didn't need, that was recommended from a competitor company, but he caught a huge problem with my sump pump that was over looked by another company. Jesse quoted me the work required which was reasonablely priced and he explained step by step on how it will done and why it should be done along with the warranty that comes with it. Thanks Jesse ! You Rock
            Read 33 More Customer Reviews

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

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