Additional business information
- Able Roofing
- Mr. Roof
- Contractors, Inc.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 4777 Westerville Rd Able Roofing, Llc, Columbus, OH 43231-6042
- BBB File Opened:
- 8/6/1986
- Years in Business:
- 46
- Business Started:
- 7/1/1978
- Date of New Ownership:
- 1/1/1997
- Business Incorporated:
- 6/30/2005
- Accredited Since:
- 8/19/1986
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Able Roofing LLC
- Mr. Roof Grand Rapids, LLC
- Crane Renovation Group
- Business Management
- Mr. Chris McIntyre, VP of Operations
- Mr. Ryan Gorenflo, Digital Marketing Manager
- Mr. Ryan Huyghe, President
- Contact Information
Customer Contact
- Mr. Chris McIntyre, VP of Operations
- Mr. Ryan Gorenflo, Digital Marketing Manager
- Additional Contact Information
Fax Numbers
- (614) 478-4176Primary Fax
Phone Numbers
- (800) 467-7663Other Phone
- (901) 377-6055Other Phone
Email Addresses
- Primary
- (614) 478-4176
Customer Complaints
75 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/26/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Complaint transcribed from hard copy complaint form received from another BBB.
In February of 2023 I had roof & siding damage from a storm. Mr. **** came out helped me pick out shingles and suggested a siding color that he said was the best match which I went with as he was an expert. I waited until May of 2024 for my siding as I thought I was waiting for the perfect match. When I seen it on I was shocked at the color difference mine being way darker. I immediately contacted the office to tell them it was unacceptable! They were very rude and said I picked the color (which I did not) & signed the contract. They told me my siding had faded & thats why it didn't match. Yet mine is much darker.
I asked them to just come out and look at it and they would see that wasn't the issue. They wouldn't. When my friend contacted them on my behalf *** said "calm down ***, it's just an insurance job" Not it's my home and the value has surely dropped looking like it does.
They called my with 4 people from their office and myself to resolve the issue, but again wouldn't listen to anything I said or even ask it there was anything they could do to resolve the issue. Just demanded I pay the bill. Which I never once said I wouldn't I felt very bullied!
I received the enclosed Final Bill notice before I ever received a bill.
I feel if they couldn't match my siding they should of said so in the beginning and I would of choose another alternative.
Customer Reviews
188 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Sue H
08/26/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.