Customer ReviewsforMr. Roof, Able Roofing & Contractors Inc

We had our roof replaced mid February. After they installed it, the next day it had snowed so I didn’t noticed anything. When the snow melted we noticed all these scratches on our patio that was not there before. The property manager came out to look at it. And then a few days later he came back out with crack filler to put over the scratches. It dried and looked horrible. I texted the property manager to tell him. No response. I waited a week and texted him again and then he called to tell me to power wash it to see if it would fade. Well it did not fade. So I texted him and no response again. So I called the office to complain and I told them I wanted to talk to someone different. Another property manager came out and said that the crack filler should have never been on the scratches and bought something to try and shave off the color of the crack filler. He told me to wait and see what my husband thinks of it when he gets home. My husband saw it and said he did not like it cause you can still see the discolored. I called him Monday morning to tell him and he said that it would fade after several months. I asked him what if it doesn’t? He told me basically we are on our own and would need a new patio. I told him that I am not paying for this patio because we did not put these scratches. Then he had mentioned that he was told that we made the scratches with our patio furniture. I told him that we have pushed our table and chairs across that patio and have never left any scratches. He told me that he would get back to me because he has to talk to his staff to see on what to do and now it has been almost two weeks and have not had a text or a call from anyone. I am regretting getting my roof done by them. I do not recommend this company.!

Good experience through all aspects of getting a new Roof. The installers were polite and did good quality work. I will definitely seek additional services from Mr. Roof. Good customer service!

They caused numerous points of damage to my siding and fascia while replacing my roof, then tried to state it was only cosmetic. Had rolled shingles/improper cuts on shingles, a corner of my roof was not fastened down properly, they broke light fixtures and did not follow code on step flashing, left massive gaps between fascia and drip edge, did not trim OSB to for the roof and left over hanging by an inch in places, and would not make repairs until I threatened contacting the BBB and my home owners insurance. Have refused to put me in contact with anyone in higher management. Contacted me after a Google review to yell at me for it being negative.