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Find a Location

Capital Tow, Inc has 1 locations, listed below.

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    Business ProfileforCapital Tow, Inc

    Towing Company

    At-a-glance

    Customer Reviews

    1.21/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1000 S Canton Dr, Fort Worth, TX 76112-6911
    BBB File Opened:
    10/11/2010
    Years in Business:
    14
    Business Started:
    2/5/2010
    Business Incorporated:
    2/5/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Matthew Hamilton, Compliance Director
    Contact Information

    Principal

    • Mr. Matthew Hamilton, Compliance Director

    Customer Contact

    • Mr. Matthew Hamilton, Compliance Director
    Additional Contact Information

    Fax Numbers

    • (817) 386-7630
      Primary Fax

    Phone Numbers

    Customer Complaints

    18 Customer Complaints

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    File a Complaint

    Customer Reviews

    19 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ashley M

    1 star

    06/13/2024

    This place is a Scam #1 I had been at my friends new apartment complex IN *************** for maybe ten minutes when a friend came upstairs and said my car was being towed #2 they hit another vehicle in the parking lot when towing our car with our car (other car was a black car ) police report was made by that lady #3 they didn't even come give me a chance to move my car , no one said a word to me . i found out via my friend and hearing the alarm going off on our vehicle #4 they took all of our belongings that were in the car that were desperately needed for our children (including my purse ) #5 their phone numbers they never answer and its a fight to reach anyone , the phone say go to their websites , it tells u then to email ( they don't respond to any of the emails they give you ) #6 when you finally reach someone which is very hard (pay attention to the voice )they send you to this address on ************ . he claims they will help you if they believe you and if not they wont. #7 i get there you cant see a human they hide behind a blocked window , you communicate like jail through a speaker and a tray #8 they over charge for even your vehicle being there less than two hours . they charged us $400 for less than two hours . they claim we needed to deal with another company ( it was a LIE ) My friend helped us pay this money #9 people look up laws on how much they can charge because they overcharge vehicles go by weight limit . fee amounts vary but not to this place #** they charge per mile This place is operating illegally , they need to be shut down, they are making money off of all of us because they get away with it . their place is a giant hazard for code compliance with all the loose wires . Don't do business with these people its against the law for them to sit and watch your cars with intent to take them just to make money and this is what they did to us. They were looking for a pay day if I could give them zero stars I would very bad cust. Svc

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