Business ProfileforAmerican Dream Vacations

On 18 June 2022 my wife and I purchased a used 2015 Airstream 25 Flying Cloud that was consigned to American Dream Vacations. We traded in a 2021 Riverside Retro 189R that was ready to camp. Part of the agreement was that all systems on the 2015 Airstream 25 Flying Cloud would be checked out to ensure they operated correctly prior to us taking delivery. American Dream Vacations technician stated that all systems were operational. During a phone call I made, to the salesman at American Dream Vacations, on 5 July 22, I stated that I was unhappy because during preparation for our 4th of July camping trip, we found that the refrigerator would not get cold and that one of the air conditioning units (zones) was blowing warm air. This caused us to have to cancel our trip.On 18 August 2022 I sent an email to the salesman at American Dream Vacations stating the above information and the response back was that the systems on the Airstream you bought from us were working at the time of delivery, that includes the refrigerator. You did purchase the vehicle as is, therefore any servicing you wish to engage in is totally up to you.I emailed *******************************, Co-Owner invite you return the vehicle for service without having to setup/schedule an appointment. This was not offered during the email with the salesman. I called ********************, on 30 August 2022 to discuss how American Dream Vacation was going to handle the situation. He stated I could purchase an extended maintenance plan, through them, now, at an additional $5000.00, I could file a claim in 30 days, it was obvious American Dream Vacations was not going to offer any compensation to cover the over $8000.00 in cost of the now completed repairs at the Airstream dealership.If American Dream Vacation would have offered any compensation in good faith of their verbal agreement, I would not be writing this complaint. I believe the way they handled this was unacceptable and in one case unethical.