BBB Accredited Business since
Phone: (979) 693-6969 Fax: (936) 394-1978 PO Box 9128, College Station, TX 77842
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We specialize in Water and Fire remediation, carpet & tile cleaning, HVAC cleaning, dryer vent cleaning, ceiling tile cleaning and pressure washing.
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A BBB Accredited Business since
BBB has determined that The Steamery, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for The Steamery, Inc. include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
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Customer Reviews Summary Read customer reviews
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Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202
Type of Entity
Business ManagementMrs. Lindsay Willis, Vice-President Mr. Robert Willis, President
Carpet & Rug Cleaners Ceiling Cleaning Fire & Water Damage Restoration Dryer Vent Cleaning Air Conditioning Systems - Cleaning
Method(s) of Paymentchecks, cash and major credit cards
Refund and Exchange PolicyIt is our pledge to render careful, thorough and professional cleaning services. Our technicians are trained to use reasonable care to obtain satisfactory results. There are, however, some things that cleaning CAN NOT do. For example: * It cannot replace worn carpet pile. Carpeting, by nature, has certain permanent characteristics (fluffing, blooming, pile shading) that cannot be changed and may even be highlighted by cleaning. * It cannot replace color in fabric that has been damaged by animal or chemical stains. The nature of some spots makes it impossible to restore original color or texture. At times, a spot will appear to be even more visible after a general cleaning. Spot treating rust, liquor, cosmetics, ink, coffee, lipstick stains and the like, is performed at the customer's risk because REMOVAL OF SPOTS IS NOT GUARANTEED. (Includes furniture) * Cleaning and surface deodorizing does not remove the urine or liquid spills that have contaminated the backing, padding, and sub-surface. Restoration procedure may be required. * It cannot replace color or wear from COLOR FADING due to light, age, weak or deteriorated material. (Including furniture) * It cannot look beneath the carpet and see if tack strips have been installed properly or seams have been joined properly. For these reasons, we regret that we are unable to extend our guarantee to these items.
Products & Services
Carpet, Rug & Upholstery Cleaning Tile & Grout Cleaning & Resealing Dryer Vent cleaning Vinyl Composition Tile: Strip, Wax & Buff Ceiling Tile Cleaning & Grid Cap Replacement Emergency Water Damage Service & Restoration Air Duct Cleaning