BBB Accredited Business sinceAdditional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since
BBB has determined that CarMax Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for CarMax Inc. BBB Serving Central Virginia has the full report as that BBB handles all complaints for CarMax Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Motor Vehicles (TxDMV)
4000 Jackson Ave., Austin TX 78731
Phone Number: 888-368-4689
Type of Entity
Business ManagementMr. Thomas Folliard, President & CEO Ms. Diane Cafritz, Legal Counsel Mr. Steve Coulter, Manager Mr. David Marrero, Manager Mr. Guido Merkens, Manager Mr. Mike Russell, Manager Ms. Michelle Stone, Paralegal Ms. Lisa Van Riper, VP, Public Affairs Ms. Audrey Wilkins, Paralegal
Auto Dealers - Used Cars Auto Dealers - New Cars