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Find a Location

Howdy Honda has 1 locations, listed below.

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    Business ProfileforHowdy Honda

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/23/1992

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Products & Services

    Cars, Trucks, SUV, Hatchback

    Business Details

    Location of This Business
    5519 E Ben White Blvd, Austin, TX 78741-7407
    BBB File Opened:
    10/1/1985
    Years in Business:
    39
    Business Started:
    1/1/1985
    Business Started Locally:
    1/1/1985
    Date of New Ownership:
    1/13/2020
    Business Incorporated:
    3/15/1983
    Accredited Since:
    6/23/1992
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Austin-H, Inc.
    Business Management
    • Mr. Curtis Salter, General Manager
    • Mr. Matt Cole, General Sales Manager
    • Mr. Bryan B. DeBoer, Director
    Contact Information

    Principal

    • Mr. Curtis Salter, General Manager
    • Mr. Bryan B. DeBoer, Director

    Customer Contact

    • Mr. Curtis Salter, General Manager
    Additional Contact Information

    Fax Numbers

    • (512) 416-0891
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vanessa P

    1 star

    04/25/2024

    Purchased a 2011 Honda Pilot in February 2023. They had just gotten the vehicle in as a trade when I looked at the car. The vehicle had a huge crack in the windshield and a check engine light. A week later I was able to pick the vehicle up, assuming that they were going to do a full tune up on the vehicle and make sure that whatever was causing the check engine light to be on fixed. The day after I picked it up the battery light stayed on. On the way to pick my children up the vehicle completely died. Tried contacting the dealership as I had purchased the power train warranty but was told the alternator is not a covered part. So I forked out $300 for a brand new alternator. The day after that was replaced, the tensioner pulley bolt snapped off. After many phone calls and telling the used car manager that I was extremely unhappy in purchasing a vehicle and literally having it for a day before it completely broke down on me was unacceptable. They sent their tow truck to pick it up and fixed the issue. However, fast forward to December 2023 I ended up having the same issue. Had it towed to the dealership to utilize my warranty that I purchased and come to find out not a single thing was actually covered. Had to have it towed home. Come to find out they never did a full tune up on the vehicle, nor did they bother replacing the part that was causing the alternator to go bad. A bad gasket in the *** Solenoid leaking oil all over the alternator. Fast forward to the beginning of April and I now have a check engine light on, and several misfire codes are what pulled up. Was told the air intake hose had a severe gash in it which was extremely old and had been there for quite some time. Purchased that and a whole set of spark plugs. Mechanic showed me the spark plugs that came out of my car and not a single one was new. Had a tune up been completed which it should have been done since I purchased the car at ****** miles. Dont waste your time. They sell lemons on the used lot.

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