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Find a Location

Wyndham Destinations has 203 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wyndham Destinations

      6277 Sea Harbor Dr Orlando, FL 32821-8043

    • Wyndham Destinations

      8427 Southpark Cir Ste 500 Orlando, FL 32819-9060

    • Wyndham Destinations

      9560 Via Encinas Orlando, FL 32820

    • Wyndham Hotels & Resorts

      42151 Worldmark Way Indio, CA 92203-9720

    • Wyndham Destinations

      6277 Sea Harbor Dr Orlando, FL 32821-8027

    Business ProfileforWyndham Destinations

    Vacation Timeshare
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 1,180 Customer Reviews

    Customer Complaints

    1,010 complaints closed in last 3 years

    311 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Wyndham Vacation Ownership, Inc. develops, markets and sells vacation ownership interests to individual consumers, provides consumer financing in connection with the sale of vacation ownership interests and provides property management services at resorts.

    Vacation Ownership or timeshare sales are often regulated by state laws. Consumers who wish to cancel must adhere to the cancellation clause. The time period to cancel may differ state to state.

    The company has requested, before filing a complaint with BBB, please contact them via phone at 866-323-6188 or email [email protected].

    Business Details

    This is a multi-location business.

    Find a Location

    Wyndham Destinations has 203 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wyndham Destinations

        6277 Sea Harbor Dr Orlando, FL 32821-8043

      • Wyndham Destinations

        8427 Southpark Cir Ste 500 Orlando, FL 32819-9060

      • Wyndham Destinations

        9560 Via Encinas Orlando, FL 32820

      • Wyndham Hotels & Resorts

        42151 Worldmark Way Indio, CA 92203-9720

      • Wyndham Destinations

        6277 Sea Harbor Dr Orlando, FL 32821-8027

      Headquarters
      6277 Sea Harbor Dr, Orlando, FL 32821-8043
      BBB File Opened:
      3/1/1995
      Years in Business:
      29
      Business Started:
      12/1/1994
      Business Incorporated:
      12/7/2004
      Type of Entity:
      Corporation
      Alternate Business Name
      • Extra Holidays
      • PERKS by Wyndham
      • Preferred Status Exchange
      • Wyndham Resort Development
      • WorldMark by Wyndham
      • Timeshares.com
      • Wyndham Vacation Ownership, Inc.
      • Club Wyndham Plus
      • Discovery Vacations
      • Shell Vacation, LLC
      • Wyndham Vacation Resorts, Inc.
      • Shell Vacation Club
      • Vacationality
      • Magic Village Views
      • Trendwest Resorts
      • Fairfield Communities, Inc.
      • Wilderness Hotel & Golf Resort
      • Shell Vacations Club
      • Shell Vacations, LLC
      • Shell Vacations Club-Florida, LLC
      Contact Information

      Principal

      • Ashleigh Upton, Business Manager

      Customer Contact

      • Diamond Chambers
      • Ashleigh Upton, Business Manager
      • Matthew Rayburn Cruse
      Additional Contact Information

      Fax Numbers

      • (407) 626-6328
        Primary Fax
      • (757) 220-6318
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Timeshares

      Customer Complaints

      1,011 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/11/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      BBB unable to locate business
      Contract # ************ & ************ With desperation, we are seeking the assistance of the BBB to handle the matters that Wyndham has continuously failed to address and resolve. We feel as though the high-pressure sales tactics, misrepresentations, and the failure of Wyndham to uphold their end of the contract are highly illegal, and that we have been victims of predatory sales practices. We were blatantly lied to regarding this purchase and the terms and conditions were falsely explained to us. We were never informed of a rescission period as the sales representative conveniently skirted right past this clause as he was speaking at a million miles a minute having us sign and initial as he lied through his teeth about our purchase.Wyndhams claims have been that verbal statements cannot be substantiated but how can a company that has thousands of complaints on the BBB and other consumer protection agency forums be excused from righting their wrongs for their consumers by simply saying this can be substantiated when thousands of other consumers who have fallen victim to this company are saying the same thing. This tells me these verbal claims ARE SUBSTANTIATED. I kindly ask that the representative that addresses this complaint from Wyndham check out the thousands of complaints that state the same thing as we are before making that generalized response. We demand a resolution and will not stop until Wyndham corrects this and releases us from this Timeshare contract that they have NOT upheld. This type of business practice should be considered criminal and it is beyond me how its not. Something needs to be done to stop this company from abusing consumers through lies, misrepresentations, and poor business practices.
      Read More

      Customer Reviews

      1,180 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mary Ann J

      1 star

      04/18/2024

      These people are criminals erroneously charging credit cards for a service never requested

      Wyndham Destinations Response

      04/22/2024

      Hello ***********************,

      Thank you for contacting Wyndham. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide.

      We would like the opportunity to address the concerns brought forward and have created a case on your behalf (Case # ********). Please know that a Sales Experience Specialist will be following up with you for additional information.

      Thank you,
      Owner Resolution & Strategy 

      Local BBB

      BBB Serving Central Florida

      BBB Reports On

      BBB reports on known marketplace practices.

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