Business ProfileforIndigo West Apartment Homes

The property that I rented an apartment from, Indigo West, claims I owe them over $17,000 of unpaid fees including $13,000 of unpaid rent and other cosmetic fees for the apartment, and legal fees. The property also claims that I remained on the property for 6 more months after the lease ended. I have documents supporting all dues that were to be paid and that were paid for the duration of the lease. At the end of lease, I have all documents supporting the move out walk-through with management and for the return of keys of the apartment to the leasing office. This property is highly mistaken and there is a need to do a thorough investigation with my account because their claim is absolutely absurd and bizarre. This property has always giving me and many other tenants within the community trouble. The leasing office is never open. They claim to be open 7 days a week, but there is always a sign on the door saying "sorry we're closed". No one was ever able to assist with concerns and complaints. The one day a week, which would be a Monday, that they would be open, there were always different staff members, not one consistant staff member would be there. Being said, I feel that my account with them has been mixed up with another tenant's or the staff just didn't take the appropriate steps to ensure all was well, as they told me, at the end of my lease.