Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Gopher Patrol has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGopher Patrol

    Pest Control

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    We are a full service pest control company. We specialize in gopher control and rodent control--rats, mice, voles, squirrels, moles, etc.  We also handle ants, spiders and pests, as well as termites.

    Products & Services

    Pest Control Services

    Business Details

    Location of This Business
    12155 Magnolia Ave STE 10B, Riverside, CA 92503-4905
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Started Locally:
    1/1/1996
    Business Incorporated:
    3/2/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 8920 for this business, issued by California Structural Pest Control Board. The expiration date of this license is 12/31/2035.

    These agencies may include:

    California Structural Pest Control Board

    1418 Howe Ave Ste 18

    Sacramento CA 95825

    (916) 561-8708

    http://www.dca.ca.gov/pestboard

    Type of Entity:
    Corporation
    Alternate Business Name
    • Termite Patrol
    • Professional Pretreat & Termite
    • The Silver Bullet Corporation
    Business Management
    • Mr. Michael W Givlin, President
    Contact Information

    Customer Contact

    • Mr. Michael W Givlin, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Pest control

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have used Gopher Patrol on and off for a number of years - depending on gopher activity. I called them on 6/11 and it was explained to me that due to changes in their billing, they say they have changed their address for billing which has resulted in 4-6 week delays in processing payments. Due to issues with billing I cancelled my service and requested the outstanding balance - reported as 123.20. I mailed that amount on 6/11. On 6/18 I received a notice from a reported collection agency for the amount of 123.20 (ARM Solutions Inc. PO Box **** ********* CA *****-****). Called Gopher patrol whose voicemail reported that they only take calls M-F. 6/20 called Gopher Patrol who apologized for the error and would have their billing department call me in 24 hours. 6/21 - no return call. I logged in to their customer portal and paid with a credit card the outstanding balance of 123.20. Checking later that day they also cashed my check for 123.20. Called ARM on 6/22 and a message says this is a bill collector and hangs up. Tried the number twice with the same result. 7/5 received another letter from ARM, more threatening than the last. 7/6 Sent a written response to the ARM letter using their provided envelope stating to stop the harassment and refund my balance of 123.20. Please note the ARM form simply goes to the Gopher Patrol address in Corona. I have legal services with my work, and I will be reviewing monetary remediation beyond the amount they owe me of 123.20. The cancelled check and credit card receipt can be provided if needed, as well as the top portion of the threats sent by ARM.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central California & Inland Empire Counties

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.