BBB Business Review
BBB Accredited Business since 01/07/1993
Arpi's Industries Ltd.
Phone: (403) 236-2444Fax: (403) 236-8345View Additional Phone Numbers6815 - 40 Street SE, Calgary, AB T2C 2W7 Send email to Arpi's Industries Ltd.www.arpis.com/residential/about_us.html
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Description
Arpi's Industries Ltd. provides heating, plumbing, ventilation, air conditioning, duct cleaning and air quality solutions. Arpi's is a Premier Lennox equipment dealer however we service all makes and models of equipment.
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BBB Accreditation
A BBB Accredited Business since 01/07/1993
BBB has determined that Arpi's Industries Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Arpi's Industries Ltd.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Billing / Collection Issues | 1 |
| Problems with Product / Service | 7 |
| Advertising / Sales Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 8 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topArpi's Industries Ltd. was a recipient of the 2011 BBB Business Ethics Award in the Large Business Category. Business Ethics Awards are given to recognize trustworthy busnesses and organizations that display ethical leadership in our community.
BBB file opened: 05/12/1983Business started: 01/06/1963Licensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Corporation
Incorporated: June 1963, AB
Contact Information
Principal: Julie Berdin (President)Customer Contact: Phil Laprairie (Customer Service) John Senycz (Service Manager)Business Category
Heating Contractors, Furnace Repair, Furnace Cleaning, Furnace Replacement, Furnace Sales and Repair Services, Heater Cleaning Repair Services, Hydronic Heating, Heating Air Conditioning Suppliers, Plumbers, Air Conditioning Companies
Products & Services
Arpi's offers 24 hours emergency service and competitive rates, performing furnace and air conditioning repairs, new installations, hot water tank replacements (and "on-demand" or "tankless" water heaters), ductwork design and fabrication.
Hours of Operation
Mon: 07:30 AM to 05:00 PMTue: 07:30 AM to 05:00 PMWed: 07:30 AM to 05:00 PMThu: 07:30 AM to 05:00 PMFri: 07:30 AM to 05:00 PMSat: 08:30 AM to 12:00 PMService Area
Calgary and Area
Industry Tips
HIRING A PLUMBERAir Conditioning Service and Maintenance
Dont Get Burned by Furnace Fraud
Fall Inspections Make for Warmer Winters
Heating Your Home
Home Contractors: Tip-offs to Potential Rip-offs
Safety Considerations When Using Kerosene Heaters
LocationsX
1 Locations
-
6815 - 40 Street SE
Calgary, AB T2C 2W7(888) 239-2774Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Alberta & East Kootenays. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Arpi's Industries Ltd. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Heating Contractors
HIRING A PLUMBERAir Conditioning Service and Maintenance
Dont Get Burned by Furnace Fraud
Fall Inspections Make for Warmer Winters
Heating Your Home
Home Contractors: Tip-offs to Potential Rip-offs
Safety Considerations When Using Kerosene Heaters
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.