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Business Profile

Heating Contractors

Constant Home Comfort
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2.33

Average of 3 Customer Reviews

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Review Details

  • Dong Z

    Date: 27/06/2025

    Worst experiences with Constant Home Comfort. Nobody answers your phone, totally ***** 24 hours 7 days. ** ******** to be their customer, once you installed their hardware, you are done. The technician they send you next time if you encountered anything of your HVAC will not fix anything, but asking for upgrading and paying more while charging you for the visit. Even worse, when they say that some technician will call you back, that means you are on your own. ***** ***** **** ***** *** **** **** **** ******** **** * ******* ***** *** ********* ** ****

    Constant Home Comfort

    Date: 04/07/2025

    Dear Mr. ****,
    We sincerely apologize for the inconvenience. Since last Sunday, the extreme heat across the GTA has resulted in an unexpected surge in service requests, and our schedule has become temporarily overloaded.
    We’re doing our best to manage the situation, including asking our technicians to work overtime. However, during this exceptionally busy period, response times may be longer than usual. If you call in, hold times may range from 5 to 30 minutes, and we truly appreciate your patience.
    If you need service, feel free to text us at ###-###-#### — this is the direct cell number for our service department. A team member will get back to you as soon as possible. Texting also allows us to better follow up on your request.
    Once again, we sincerely apologize for the delay and thank you for your understanding during this peak season.

  • Gal A

    Date: 07/12/2023

    Very happy with Constant Home Comfort, purchased a new furnace with rebates about 10 years ago and it is perfect still, last year got the tankless with rebates and love'n it! amazing service, very professional installation, took care of all the issues with my old water heater company, excellent company.

  • guoping d

    Date: 19/07/2023

    My experience with Constant Home Comfort is a totally nightmare. I sign a contract to install a heat pump in my home at July 12 2023. This company sign contract with custom then subcontract out the installation to other. The installer only pursuer less martial and quick time, they do not follow necessary procedures to make good job quality. When they do welding the copper pipe, they do not use nitrogen to prevent oxidation inside pipe, which can cause plug inside the system. After welding, they did not use nitrogen to do pressure test. Because they horrible skill, the welding connector exploded under pressure. I just stay besides cleaning the floor. The high-pressure coolant shot to face, cause my both eyes swollen, right eye vision damage, right face frozen burn. My basement full of Freon and compress oil. They even ask me offer towel to clean. After this accident happened, the installer attitude make me even angry. They shout at me, said it is my fault going to my basement clean floor before them complete job. In addition, they told me their insurance not cover me. After they left, I found my basement is flood by condensate water, it is cause by them install drainpipe above drain pan, so condensate water all going into my furnace. I complain this accident to Constant Home Comfort. They totally ignore me.

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