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Business Profile

Auto Brokers

Carevo Auto Solutions

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2.97

Average of 32 Customer Reviews

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Review Details

  • Dwayne G

    Date: 25/06/2023

    Bought a car from these guys which I figure I wouldn't have issues right away had to replace flex pipe in first week still need to fix trailer arms fuel cannister and air conditioning I went thru my contract and realize they put false information on my information on my application to get a lone

  • Nathan E

    Date: 19/06/2023

    What has me a bit disgruntled, is this companies inability to answer and/or return phone calls as a profesional business. I got a car from them mid December 2022. Right from day one we could smell fuel. Thought it was normal (Sometimes filling the tank) The car was gassed up on arrival. We noticed gas leaking on our driveway within the first week. Had the car scheduled to be inspected early January with the Holidays. Mechanic told me it's a wonder you didn't have a bad fire while driving, and be seriously injured. The car was sent to me with a leaking fuel pump (very serious). If gas drips down on anything hot, like the muffler.... So, I thought ok, Carevo will reimburse me for this since it was an issue while being driven over to be handed to me (before ownership). When I finally reached the manager with Carevo he said, "We will reimburse you for replacing the leaking fuel pump". Wanted me to just send the invoice. So, I send the invoice to his assistant, and she comes back "I'm sorry, unfortunately we can't help in this situation. It's out of my hands". So, naturally I tried to reach the manager again, that assures me I'm going to get reimbursed for the fuel pump. I've made repeated attempts, and no answer from the manager. The assistant is not answering my texts. Where is my $700 for the new fuel pump that should've been fixed before I got the car? $700 repair the first week of ownership with a new vehicle is unacceptable.

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