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Business Profile

Local Lottery

B C Lottery Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Local Lottery.

Reviews

This profile includes reviews for B C Lottery Corp's headquarters and its corporate-owned locations. To view all corporate locations, see

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B C Lottery Corp has 2 locations, listed below.

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    Review Details

    • Alanna M

      Date: 05/02/2025

      Calling into customer service you get a run around by different ***** No one call resolutions. Only cases and call backs, they owe me $20 token from a promotion and its a total head ache to get it. I still have not recieved it. I spent close to a thousand dollars just to get a $25 customer appreciation token after weeks of getting absolutely nothing. Thats an insult really. They dont value loyal customers and dont like to honour there token promotions after you deposit the requirement. Im still waiting for a supervisor call back and for someone to follow up with the promotions department. Stop making it so hard for the customer to get there promotion tokens after they follow all the steps and deposit money. Your **** need more training and to learn how to be friendly, rather then act annoyed and short with you.

    • Jessica H

      Date: 03/02/2025

      I've had no problem with this site. I like the poker games and live casino poker and the slots are good. They always have fast customer support and paid out winnings and gave promised promotional earnings. Pay out was a few days longer than pokerstars but whatever! The ONLY issue i have is the consistency of slot games being interfered with abtupt stops either failing geolocation or a few other pop *** due to technical failure on their end but even pokerstars has similar abrupt stops (just not as much as playnow) The good ?Customer support is AWESOME ?Payout success ?Game variety ?Solid poker experience ?Offers lotto ?Offers live casino ?Offers bingo ?Loyalty program via points ?Promotions, some are REALLY impressive ?Cares for players safety and "gamesence"?Keeps good retro slots, introduced new variety ?Again the gamesence options and variety prove they care about players.? If they were a greedy scam site, they would not care how much time or money spent. Bottom-line. This fact alone should show the best bbb accreditation gambling site. I bet the negative reviews came from players who talk to support staff inappropriately.The bad??Payouts take 5to7 days, or sooner. I'm sure if verification changes with player, this may make difficult process ?Slot games drop too often but it's not a deal breaker because other than pokerstars, this is the runner up.????Thank u playnow with a %98 great experience See you on the tables :) kolisnikerz

    • carey r

      Date: 26/01/2025

      not very good.. No over under player prop bets, can not see lines for future games. need to open BC to WAY more competion

    • John D

      Date: 14/01/2025

      The repeated crashes that all the other reviews talk about are more than just annoyances. Maybe they make you lose when you would have won, but that would have been proved by now if it were true. What it DOES do for sure is frustrate players. And its also a known, studied, and proven fact that people will take riskier and more erratic bets when theyre frustrated or on tilt. That being known, even just being aware of the fact that there are regular crashes, they dont seem to fix it while they are aware that these crashes cause players to enter a mind state that changers how they ****** in the houses favour. They should be forced to fix the bug or close any games that they know have this issue until they resolve it. It is blatant fraud

    • Michael W

      Date: 04/12/2024

      This company is a fraud they claim to be a crown cooperation and being that would not act fraudulently but they just steal, steal and steal some more

    • Sherry T

      Date: 25/09/2024

      They do not answer the phone or provide any information about what is going on. My account has been locked for a week telling me to call in and when I do I hold for hours (longest was 3 hours) then Im disconnected. Im worried my account is compromised but I cant speak to anybody. I have been trying everyday to call them and hold for a min of an hour before I give up for work or am cut off.

    • Sandy K

      Date: 19/08/2024

      Unreliable play. In my experience, there are constant network error messages and slot reels that conk out on you during bonus rounds. When you then try and follow up with online customer service agents as to why your winnings aren't reflected in your account balance or play history, they tell you the slot game is "stuck". Their words not mine.And that when the slot games get stuck you may or not get paid your winnings depending upon whether the vendor of that particular slot game, can restore your winnings. If the vendor deems it cannot recover your slot game winnings than the vendor can just return your original wager. The agent texted and forwarded me some clause in the player agreement, that among a long list of things. says if your slot game "gets stuck" during a bonus round, and you win something small or huge in a bonus round, that the vendor may or may not recover the game and just return your original wager. In my case, my bonus round concluded but my account balance was not updated.Selling the sizzle to you with the option to check out of their obligation to due to a clause in their player agreement that says due to online games getting "stuck" they may or may not pay you your prize in the end. I was so unsettled and troubled by this. Who in their right mind would want to take a chance on NOT getting paid for a legitimate prize amount, because of a clause in the player agreement.Go to a real casino where at least if your machine gets stuck during a bonus round they can restore it on the spot without delay at the press of a call button.The moment you hit a jackpot it registers in the Cash cage and surveillance as witnesses on a BCLC terminal. Go to a real casino if you're serious about winning a prize that you can KEEP free from clauses of a stuck game/technicality issue that allow them to just return your wager only should they deem it so after getting "stuck".

    • Gary D

      Date: 05/08/2024

      I have been a long time PlayNow user, and have spent a large amount my money with the site. This last month alone i deposited over $14,000 and like other users get kicked out black screen ext not playing out. How is it possible everyone that is better big, and about to get paid. All of a sudden you get kick out/ black screen. I highly suggest dont use this site PlayNow. Its too much of a coincidence and *************** people are have the some problems. And I know for a fact that when that black screen or kick out comes that would have been a big payout. Because it happened to a few time in witch an error message come of but I was able to complete this spin and this one incident. And got paid big.Soo 100% they are kicking you out as youre about to be paid big.STAY AWAY

    • Dallas K

      Date: 31/07/2024

      Playnow online casino should be ashamed of itself. After waiting for a withdrawal from my playnow account , Ive yet to see it put into my bank account. Called their customer support Told them my issue and they tell me theyve had an overwhelming amount of withdrawals. Then they tell me I need to wait 3 business days then add 3 business days. This is bs What happened? Did they get hacked? Are they broke? Their representative told me their call lines were full. 80 in cue as of my call. So wait a week to get my money. Maybe.

    • Ash S

      Date: 30/07/2024

      The customer support at ******************** has been horrendous. I had e-transfered them $250 back in June which they NEVER posted to my account. I have called them MULTIPLE times and have multiple emails thAt have been completely ignored. I have spent thousands of dollars on this site and they will not give me the time of day to post the funds they have acknowledged they have received. Also spent the last 45 minutes on hold just to be hung up on. Not happy

    B C Lottery Corp is NOT a BBB Accredited Business.

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