BBB Business Review

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This business is not BBB accredited.

NW Pest Control, Inc.

Phone: (877) 466-9737 Fax: (781) 891-5946 View Additional Phone Numbers 28 Edgehill Road, Waltham, MA 02451 http://www.nwpestcontrol.com


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Description

NW Pest control since 1975  specializes in termite, carpenter ants, pests & insects, rodents, screening, patching, exclusion work, trapping & wildlife removal, real estate inspections, chimney cap installation, fly machine installation as well as rodent demo reports. The business offers green, natural and organic services


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for NW Pest Control, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on NW Pest Control, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 08, 1992 Business started: 01/01/1975 in MA Business incorporated 01/06/1992 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Department of Agricultural Resources - MDAR
251 Causeway Street, Boston MA 02114
http://www.mass.gov/agr/
Phone Number: 617-626-1700
Fax Number: 617-626-1850
env.internet@state.ma.us
The number is 15310.

Type of Entity

Corporation

Business Management
Mr. John Vallerand, President Ms. Robin Vallerand, Vice President
Contact Information
Customer Contact: Mr. Brad Hall, Commercial Division Manager
Principal: Mr. John Vallerand, President
Principal: Ms. Robin Vallerand, Vice President
Number of Employees

15

Business Category

PEST CONTROL SERVICES TERMITE CONTROL INSECTICIDES INSECT CONTROL DEVICES BEEKEEPERS BED BUG REMOVAL ANIMALS - NUISANCE CONTROL - TRAPPING Exterminating and Pest Control Services (NAICS: 561710)

Products & Services

NW Pest Control, Inc. sells the following brand(s): Best Yet, Sentricon Termite System, Termidor Termite System

Method(s) of Payment
Visa
Master card
Discover
American Express
Checks
Cash
Service Area
NW Pest Control, Inc. provides their services in MASSACHUSETTS.
Industry Tips
Pest Control Read Before You Sign
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.