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BBB Accredited Business since

Freedom Pest Control

Additional Locations

Phone: (877) 737-8755 Fax: (978) 887-7905 View Additional Phone Numbers 99 Central St, Topsfield, MA 01983

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We specialize in insect extermination, animal and pest removal and exclusion for both commercial and residential customers. Common unwanted pests can include: ants, bats, bed bug, carpenter ants, cockroaches, fleas, flies, mice, moths, roaches, skunks, squirrels, spiders, termites, weevils, wood chucks, worms and more. Freedom Pest Control also provides termite inspections and pest evaluation on any size building, home or property as well as bed bug control, bed bug extermination and bed bug in hotels.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Freedom Pest Control meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Freedom Pest Control include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Freedom Pest Control
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 17, 2007 Business started: 07/01/1995 in MA Business incorporated 08/24/2001 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

The Executive Office of Environmental Affairs Of Massachusetts
100 Cambridge Street, Boston MA 02114
Phone Number: 617-626-1000
Fax Number: 617-626-1181
The number is 22361.

Type of Entity


Business Management
Mr. Thomas Drapeau, Owner
Contact Information
Principal: Mr. Thomas Drapeau, Owner
Number of Employees


Business Category

PEST CONTROL SERVICES ANIMAL CONTROL SERVICES Exterminating and Pest Control Services (NAICS: 561710)

Products & Services

Freedom Pest Control sells the following brand(s): Bed Bug Heat Treatment from Thermal Remediation® from TEMP-AIR

Method(s) of Payment
American Express
Traveler's Check
Service Area
Freedom Pest Control provides their services in TOPSFIELD, MA.
Industry Tips
Pest Control Read Before You Sign
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.