BBB Business Review
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BBB Accredited Business since
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Eastern Insurance Group, LLC offers personal insurance products including auto, home, umbrella and life insurances. Commercial insurance products include property, auto, surety, directors & officers, marine, workers comp, general liability, umbrella and excess, errors & omissions and employment practices liability. Areas of expertise include construction, lumber & building materials, healthcare, transportation, manufacturing, retail, technology, small business and employee benefits.
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A BBB Accredited Business since
BBB has determined that Eastern Insurance Group, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Eastern Insurance Group, LLC include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
The number is 1783513.
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Marguerite L Somerville, Senior Vice President
Number of Employees
INSURANCE INSURANCE-PROPERTY & CASUALTY INSURANCE-MARINE INSURANCE-HOMEOWNERS INSURANCE-BUSINESS INSURANCE-AUTOMOBILE INSURANCE-ACCIDENT & HEALTH Insurance Agencies and Brokerages (NAICS: 524210)