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Eastern Massachusetts, Maine, Rhode Island and Vermont

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BBB Accredited Business since

Dedham Health & Athletic Complex

Phone: (781) 326-2900 Fax: (781) 329-1629 200 Providence Hwy, Dedham, MA 02026 http://www.dedhamhealth.com

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Description

Dedham Health & Athletic Complex, offers a 25-meter lap pool, a full staffed nautilus fitness center, aerobics and exercise programs for all ability levels. They have free weights, Sprint, Life Circuit, Hammer Strength, Cybex, Cross Conditioning, Virtual Reality Bikes, CVTV, Lifecycles, nautilus, life rowers, stair masters, Keiser, tennis, racquet, and squash courts, volleyball, golf, table tennis, billiards, rock climbing, steam and sauna rooms, co-ed whirlpool, ladies heated spa, indoor basketball gymnasium, indoor running track, sun deck, snack bar, 2 big screen TV's, supervised playroom during posted hours and a beauty salon. The company also offers a summer seasonal facility called The Summer Club which is an all ages membership and water park. Offered at the Summer Club is a day camp for children aged 6-14. The company states that they have a monthly fee, annual fee and joining fee.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dedham Health & Athletic Complex meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Dedham Health & Athletic Complex include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

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Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dedham Health & Athletic Complex
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: January 12, 1996 Business started: 02/01/1968 in MA
Type of Entity

Sole Proprietorship

Business Management
Ms. Roberta Gainsboro, President
Contact Information
Principal: Ms. Roberta Gainsboro, President
Number of Employees

30

Business Category

HEALTH CLUBS & GYMNASIUMS INDOOR FITNESS EXERCISE EQUIPMENT CAMPS-DAY EXERCISE & PHYSICAL FITNESS PROGRAMS HEALTH & FITNESS PROGRAM CONSULTANTS Fitness and Recreational Sports Centers (NAICS: 713940)

Method(s) of Payment
Cash, Check, MasterCard, Visa
Industry Tips
Health Clubs Health Clubs - 5 Tips - Video
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The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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