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BBB Accredited Business since

BeFrugal

Phone: (617) 350-7000 Fax: (617) 507-2660 View Additional Phone Numbers PO Box 51607, Boston, MA 02205 http://www.befrugal.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

BeFrugal is a free coupon, deal and cash back website. Users can shop online through BeFrugal to earn cash back, find coupon codes and product deals, and print grocery coupons. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that BeFrugal meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for BeFrugal include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 50 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

50 complaints closed with BBB in last 3 years | 27 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 17
Billing/Collection Issues 6
Delivery Issues 4
Guarantee/Warranty Issues 1
Problems with Product/Service 22
Total Closed Complaints 50

Customer Reviews Summary Read customer reviews

12 Customer Reviews on BeFrugal
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 9
Total Customer Reviews 12

Additional Information

BBB file opened: July 18, 2011 Business started: 07/01/2009 in MA Business incorporated 04/01/2003 in DE
Type of Entity

Corporation

Business Management
Ms. Natalia Astapuk, Technical Support Supervisor Ms. Corin Cashman, General Manager
Contact Information
Principal: Ms. Natalia Astapuk, Technical Support Supervisor
Customer Contact: Ms. Corin Cashman, General Manager
Number of Employees

19

Business Category

COUPON SERVICES DISCOUNT STORES ONLINE RETAILER ONLINE & INTERNET SHOPPING All Other Personal Services (NAICS: 812990)

Hours of Operation
M: 12:00 AM - 12:00 AM
T: 12:00 AM - 12:00 AM
W: 12:00 AM - 12:00 AM
Th: 12:00 AM - 12:00 AM
F: 12:00 AM - 12:00 AM
S: 12:00 AM - 12:00 AM
Su: 12:00 AM - 12:00 AM
Method(s) of Payment
Paypal
Service Area
BeFrugal provides their services in ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, FLORIDA, GEORGIA, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, LOUISIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSISSIPPI, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH CAROLINA, NORTH DAKOTA, OHIO, OKLAHOMA, OREGON, PENNSYLVANIA, PUERTO RICO, RHODE ISLAND, SOUTH CAROLINA, SOUTH DAKOTA, TENNESSEE, TEXAS, UTAH, VERMONT, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING.
Alternate Business Names
befrugal.com
Industry Tips
Five Steps to Building an E-Commerce Site - Video Online Shopping Online Shopping - 5 Tips - Video

Customer Review Rating plus BBB Rating Summary

BeFrugal has received 4.01 out of 5 stars based on 12 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.