BBB Business Review
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BBB Accredited Business since
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Koko Boodakian & Sons provides the Boston area with in-plant rug cleaning and repair. The business also buys and sells all types of rugs, specializing in antique oriental pieces.
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A BBB Accredited Business since
BBB has determined that Boodakian Rugs meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Boodakian Rugs include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Mohammad Rafatpanah, President Mr. Raphael Rafatpanah, Treasurer
Number of Employees
CARPET & RUG DEALERS-NEW CARPET & RUG CLEANERS-RESIDENTIAL & COMMERCIAL APPRAISERS ORIENTAL RUGS CARPET & RUG PADS, LININGS & ACCESSORIES CARPET & RUG RENTING UPHOLSTERY AND RUG CLEANING CARPET & RUG DEALERS - PERSIAN/ORIENTAL RUGS CARPET INSTALLATION ANTIQUE ASIAN RUGS ANTIQUE ORIENTAL RUGS CARPET & RUG REPAIRING CARPET & RUG DEALERS-USED Carpet and Rug Mills (NAICS: 314110)
Products & Services
Boodakian Rugs sells the following brand(s): Dynamic Rugs, Fabrica, Jaipur, Mohawk, Shaw
Boodakian Rugs offers the following product(s): Antique Oriental Rugs, Appraisals, Broadloom Carpets, New Oriental Rugs, Stair Runners, Used Oriental Rugs
Refund and Exchange Policy20 Day Return Policy
We stand behind every product we sell. If, for any reason you are not 100% satisfied with your purchase, return it within 20 days and we will exchange it or refund the purchase price, whichever you prefer. Personalized and custom-made items are, regretfully, non-returnable, unless there is damage or a defect in which case we will happily provide a replacement of the item you ordered.To return an item, you will first need an authorization number. To obtain an authorization number, please call (781) 729-2213 or email firstname.lastname@example.org with the following information:
First and Last Name
You have 7 days to return your item from when you are issued the return authorization number. Unless the item is defective, you are responsible for all processing fees and shipping costs back to our warehouse. Items returned without a return authorization number will be refused at the warehouse and shipped back to the sender. Area rug padding that has cut down to the size of your rug or carpet may not be returned.All new items must be received in new condition. Used or antique items must be received in the condition they were sold in. If the item is damaged or soiled, it may be refused or incur a 25% restocking fee. Items returned after 20 days, or items returned without an return authorization number will incur a 25% restocking fee. In some instances after your order has been processed, cancellation or changes to the order will not be permitted. Any shipments refused for reasons other than damage may result in a 25% shipment refusal penalty fee.By placing an order with us, you are agreeing to our terms and conditions, return and cancellation policies.