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This Business is not BBB accredited

Euro-Pro Operating LLC

Phone: (617) 243-0235 180 Wells Ave Suite 200, Newton, MA 02459 http://www.sharkclean.com/ View Additional Web Addresses

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Description

Euro-Pro Corporation sells houseware appliances.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Euro-Pro Operating LLC include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 224 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

224 complaints closed with BBB in last 3 years | 110 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 45
Billing/Collection Issues 21
Delivery Issues 18
Guarantee/Warranty Issues 25
Problems with Product/Service 115
Total Closed Complaints 224

Customer Reviews Summary Read customer reviews

12 Customer Reviews on Euro-Pro Operating LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 11
Total Customer Reviews 12

Additional Information

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BBB file opened: February 28, 2005 Business started: 08/07/2003 in MA Business incorporated: 08/07/2003 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Aimee Weippert, Senior Claims Administrator
Contact Information
Principal: Ms. Aimee Weippert, Senior Claims Administrator
Number of Employees

800

Business Category

APPLIANCES-HOUSEHOLD-SMALL-WHOLESALE & MANUFACTURERS

Products & Services

Euro-Pro Operating LLC sells the following brand(s): Ninja, Shark

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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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