Business ProfileforOzzy's Car Company

On 9/4/23, I went in to shop for a car at Ozzys Car Company in ***************. When I went to sign the paperwork for the car, I decided to run my debit card as I had sufficient funds to cover the cost of the car. Upon running my card, I received a receipt from Ozzys stating that my card was declined. *****, the sales person I was working with directly, assured me that the amount would show up as a pending transaction in my online banking portal but that because my card was declined the debit would not actually post to my account. ***** instead had me sign a promissory note stating that I would bring payment in the following day. I signed the note and as such was able to drive off with the car. The next morning I went to my bank to get a cashiers check for payment to fulfill my obligation on the promissory note. I brought the cashiers check in promptly to Ozzys. Later, I checked my account to be sure that the void transaction did not post. To my surprise, the void amount was posted and deducted from my bank account. When I contacted ***** to remedy the issue, he claimed that they did not receive the void amount. He seemed open to helping me resolve the issue at first, but eventually stopped cooperating and stopped responding to my calls and messages.