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Baton Rouge, LA

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BBB Accredited Business since 06/15/2007

Charter Communications

Find a Location

(314) 965-055512405 Powerscourt Drive, Saint LouisMO 63131

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BBB Accreditation

A BBB Accredited Business since 06/15/2007

BBB has determined that Charter Communications meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

This business has no rating at this time.

The BBB serving South Central Louisiana (Baton Rouge)does not process any complaints for this company. Any complaints are directed to the BBB serving Eastern Missouri & Southern Illinois (St. Louis) for processing.

For a full report, click here: http://www.bbb.org/stlouis/business-reviews/television-cable-catv-and-satellite/charter-communications-in-saint-louis-mo-110075917

Customer Complaints Summary

BBB serving Saint Louis, MO maintains a report on this company's headquarters location. Please visit http://stlouis.bbb.org for details or call (314) 645-3300.

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Additional Information

top
BBB file opened: 01/01/1986Business started: 12/01/1982Business started locally: 01/01/1986
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Louisiana Public Service Commission
PO Box 91154
Baton Rouge, LA70821-9154
(225) 342-4999
http://www.lpsc.org

BBB records show a license number of TSP00547 for this company, issued by Louisiana Public Service Commission. Their web address is http://www.lpsc.org.

Type: State Occupational License

Type of Entity

Corporation

Incorporated: November 1999, MO

Contact Information
Principal: Mr Neil Smit (President & CEO)Customer Contact: Mr Michael Henry (Customer Care Escalation Manager)Ms Jana Brewer (Sr. Director-Customer Care Operations)Ms Vickie Mahon (Customer Care Advocacy Manager)Ms Vickie Mason (Customer Care Advocacy Supervisor)
Number of Employees

17400

Business Category

Television - Cable, CATV & Satellite, Telephone Communications, Internet Services

Products & Services

This company offers a full range of advanced communication services, including video, high-speed Internet & telephone.

BBB Program Participation
Charter Communications participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.