Business ProfileforClub Fitness

Poor member service and raggedy equipment, air conditioning ducts and old heaters literally rusted through overhanging the pool area. ******** racks that have no clearance so you smash your fingers trying to rerack them. I tried paying $25 dollars for a week long membership (that's around 70% more expensive than the Annual Membership), having asked at the time if I could bring guests to the pool. They said yes, so a couple days later I brought my son, and asked again, showing them my temporary membership card which explicitly refers to me as a "Member: ______________". The employee was super polite and said sure thing, that's $5 for the guest. The next day I came with guests, (incidentally that family has an Annual Membership but the holder wasn't present, so I assured them the could come with me)... only to be embarrassingly and rudely told "You're not a member, you can't have guests". When I explained that two other of their colleagues told me otherwise, they were rude and insisted that I should "read the sign"... and didn't care that they had sold me a card that refers to me as explicitly as a "Member". They clearly didn't care that they lost my consideration of supporting their business further. It's not hard to write a sign or a card that make sense and are fair, so it makes me wonder a lot more about the quality of the rest of the operation.