Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Credit Union of Atlanta has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCredit Union of Atlanta

    Credit Union

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    670 Metropolitan Pkwy SW, Atlanta, GA 30310
    BBB File Opened:
    9/23/2008
    Alternate Business Name
    • Atlanta Credit Union
    Business Management
    • Daymon, Vice President
    • Ms. Sheila Montgomery, CEO
    Contact Information

    Principal

    • Ms. Sheila Montgomery, CEO

    Customer Contact

    • Ms. Sheila Montgomery, CEO
    Additional Contact Information

    Fax Numbers

    • (404) 658-7906
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: How to choose a new bank or credit union

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Last year they claimed I missed payments and threatened repo. They had missed posting. They are at it again. Early May I got a call from a mean ***********************. He is quite the harasser and I feel he is discriminating against me because I am a white woman. He claimed I owed over $900 and he was going to repo my car. After asking many times, I received my payment history. BINGO. They did it again! They missed payments yet were harassing me. I called for his manager, ***********************. He is useless. I provided proof of my payments and asked them to adjust and send me new balance which should be close to $0 as I had been paying. He said ****************** would provide. He never did. Last night they came in my driveway and STOLE my vehicle. I could not go to work, I have company money in that vehicle and my medications I am to take daily were in my work bag for me to take every morning after eating. I NEED HELP AND I NEED IT FAST. I am new to this job after serving 12 years at my other one that closed its doors without warning mid Feb.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cantanius T

    1 star

    08/21/2022

    Hello my husband been with his job 22 yrs an he was with credit union of Atlanta on ***************** till his passing an he passed away on may 30, 22 an I was informed that he left me as a beneficiary on his pension an I was told by the bank that my name was on there an several months passed an I went to get a update so I went to the bank again I spoke with the Branch manager ********************* am *************** an now they tell me tht I can't get inheritance because my husband didn't sign the bottom of paperwork all these years an I couldn't get a copy of paperwork an they said they was seen it to state but before my ex an passing he brought a house so he saw ha paperwork several times so now they will not give me inheritance are paperwork an he been with them many years so now he didn't sign I want to know is there I can do thanks cantanius

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.