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Find a Location

Chimney Solutions has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Chimney Solutions

      1155 McFarland 400 Dr Alpharetta, GA 30004

      BBB Accredited Business
    • Chimney Solutions

      31 Sioux Rd NE Cartersville, GA 30121-5072

      BBB Accredited Business

    Business ProfileforChimney Solutions

    Chimney Cleaning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/2/1998

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Chimney Solutions strives to bring the highest level of professional and technical expertise to our service area. The rewards of protection of property and life, health and safety, as well as, the education of ourselves, our customers and others fuel our quest for excellence. Though we offer premium brand name chimney supplies, we also have our very own metal shop for custom made caps and shrouds.  Our fleet of trucks are fully marked and our uniformed technicians are all certified by the CSIA, GCSG and the NCSG.

    Products & Services

    This company's natures of business include: residential and commercial chimney sweep services; chimney resotration and repairs; flue relining; masonry; tuck-pointing; dryer vents; safety inspection; flashing; gas log sales, service, and installation; caps;
    crown seals; rain pans; and gutters, deck restorations, pressure washing, wood burning appliances.

    Business Details

    This is a multi-location business.

    Find a Location

    Chimney Solutions has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Chimney Solutions

        1155 McFarland 400 Dr Alpharetta, GA 30004

        BBB Accredited Business
      • Chimney Solutions

        31 Sioux Rd NE Cartersville, GA 30121-5072

        BBB Accredited Business
      Location of This Business
      1155 McFarland 400 Dr, Alpharetta, GA 30004
      BBB File Opened:
      2/1/1998
      Years in Business:
      27
      Business Started:
      8/1/1997
      Business Incorporated:
      11/5/1999
      Accredited Since:
      11/2/1998
      Type of Entity:
      Corporation
      Alternate Business Name
      • Chimney Sweep By Lenan
      • Chimney Solutions OF Atlanta
      Business Management
      • Mr. Steve Green, Co-Owner
      • Ms. Christian Leblanc, President
      • Ms. Jacqueline Susong, Secretary
      • Ms. Kayla Cochran, Billing Contact
      Contact Information

      Principal

      • Ms. Kayla Cochran, Billing Contact

      Customer Contact

      • Ms. Kayla Cochran, Billing Contact
      Additional Contact Information

      Fax Numbers

      • (770) 753-3390
        Primary Fax
      • (770) 387-1328
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Hiring a chimney sweep

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Terry S

      1 star

      05/20/2023

      We were experiencing a strong burnt wood smell throughout the house. We hired Chimney Solutions of Marietta to come out and inspect and clean our chimney. Afterwards the smell was still permeating all over. They then said the inside of the chimney would need to be resurfaced and if that didn't work, we would need to have the outside of the chimney re-mortared to ensure it was sealed properly to create proper air flow. We took them at their word and paid them to inspect, clean, then work the flue, then re-motar the outside chimney and repaint the chimney. After spending more than $8k it still was causing my family to have headaches. We have to open our patio doors and set up a fan to clear the heavy smell. I called Chimney Solutions again to ask them to come out and evaluate our current situation, and offer suggestions for next steps, because what they had done up to that point, and the money spent to resolve the condition, clearly didn't work. I was told that they would not come out for free. They told me I had to pay them to for a "cleaning and inspection". For $8,000 that I already gave them, I felt like this was a fair request. The representative from Chimney Solutions said she would present this request t management, and someone would contact me. Guess what? Crickets...

      Local BBB

      BBB Atlanta & NE Georgia

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