At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 11100 Alcovy Rd, Covington, GA 30014-6406
- BBB File Opened:
- 3/18/2011
- Years in Business:
- 20
- Business Started:
- 4/7/2004
- Accredited Since:
- 6/3/2011
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Puretalk Holdings, LLC
- Hours of Operation
Primary
- M:
- 9:00 AM - 10:00 PM
- T:
- 9:00 AM - 10:00 PM
- W:
- 9:00 AM - 10:00 PM
- Th:
- 9:00 AM - 10:00 PM
- F:
- 9:00 AM - 10:00 PM
- Sa:
- 12:00 PM - 9:00 PM
- Su:
- 12:00 PM - 9:00 PM
- Business Management
- Ms. Carrie Pressley, Vice President Marketing
- Contact Information
Principal
- Ms. Carrie Pressley, Vice President Marketing
Customer Contact
- Ms. Karen Russell, Compliance Administrator
- Additional Contact Information
Phone Numbers
- (877) 820-7873Other Phone
Email Addresses
- Primary
- Complaint
- (877) 820-7873
Customer Complaints
291 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/23/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
203 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
John V
09/12/2024
PureTalk Response
09/13/2024
We understand your disappointment and frustration, especially as a veteran and senior citizen. We value our customers and strive to provide reliable service, even in emergencies.
In case of any future emergencies, here are some basic troubleshooting steps that may improve your signal. Be sure your device uses the latest software and carrier updates by connecting to Wi-Fi and going to Settings > Software Update or Settings > General > Software Update.
Your network settings may need to be reset. For instructions, visit www.puretalk.com/data.
You may also contact our **************************** by dialing ************** for further assistance.
Our Support Team is available by contact form at ********************************************** and on ********* Instagram, and X ********* social media sites for live chat. We appreciate your feedback! -C.H.
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