Business ProfileforSafe-Guard Products International, LLC

Terrible experience. I purchased a vehicle back in 2019. When purchasing a vehicle this company was my extended gap insurance. The vehicle then was totaled by a deer. Processed the claim through my car insurance and a claim through the gap insurance for the remaining balance. Never heard anything back as to coverage is not being covered. Here I am receiving a phone call almost 4 years later saying I owe a balance of quite a bit of money. I was told I needed to reach out to my gap insurance company, which is this company safeguard products. Was told they did the calculations, and there was no benefits so they were not covering the remaining balance of my vehicle. Being told that this has been reported to my credit for every month for the last four years. What is the purpose of purchasing gap insurance, if my vehicle is not covered? I have owned many vehicles besides that one and have never had issues with the gap insurance until now. Why am I only receiving a phone call 3 to 4 years later Telling them I owe them a balance which has been Reported. And I was not given answers and was beating around the ****. Not when I purchased insurance for this reason.