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In Arkansas

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BBB Accredited Business since 11/14/2008

First Class Books

Phone: (501) 217-4960Fax: (501) 217-4905View Additional Phone Numbers12123 Kanis Road, Little RockAR 72211

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BBB Accreditation

A BBB Accredited Business since 11/14/2008

BBB has determined that First Class Books meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised First Class Books' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 30 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

30 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues7
Delivery Issues7
Guarantee / Warranty Issues1
Problems with Product / Service13
Total Closed Complaints 30

Additional Information

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BBB file opened: 11/08/2005Business started: 11/01/2001
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity

Corporation

Incorporated: July 1998, AR

Contact Information
Principal: Mr. James Barnes (President)Mrs. Terry Barnes (Secretary/Treasurer)Ms. Rene Morgan (COO)Ms. Jeanine Salzman (Administrative Assistant)
Number of Employees

35

Business Category

Books - Textbooks New & Used, Books - Wholesale

Alternate Business Names
BBA Solutions LLC
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