BBB Business Review

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BBB Accredited Business since 06/03/1986

ABC Financial Services, Inc.

Find a Location

(501) 515-5000View Additional Phone Numbers8320 Highway 107, SherwoodAR 72120

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BBB Accreditation

A BBB Accredited Business since 06/03/1986

BBB has determined that ABC Financial Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised ABC Financial Services, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 671 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

672 complaints closed with BBB in last 3 years | 183 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues9
Billing / Collection Issues491
Guarantee / Warranty Issues1
Problems with Product / Service171
Delivery Issues0
Total Closed Complaints 672

Additional Complaint Information

ABC Financial Services, Inc. is a third-party billing company for thousands of health fitness clubs and gyms throughout the United States. Although this business has a high volume of complaints, the number of complaints received by the BBB constitutes a small percentage of the health club member accounts serviced by the business. The majority of complaints pertain to consumers attempting to cancel their gym membership agreement. Based on the complaints processed by the BBB, it appears that many consumers do not follow the cancellation procedures set forth in the gym membership agreement that the consumer signed and agreed to. Consumers are advised to carefully review any contracts before signing and have a clear understanding of the cancellation procedures set forth in the contract.

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on ABC Financial Services, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 05/30/1986Business started: 07/26/1984
Type of Entity

Corporation

Incorporated: July 1984, AR

Contact Information
Principal: Ms. Stephanie Cook Mrs. Jill Dozier (Chief Operating Officer) Anita Hayley (Accounts Payable Clerk II)
Number of Employees

814

Business Category

Billing Service

Products & Services

This company offers billing services.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.