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Find a Location

Southern Oregon Credit Service Inc dba Collect Northwest has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Southern Oregon Credit Service Inc dba Collect Northwest

      550 SW 6th St Ste D Grants Pass, OR 97526

      BBB Accredited Business
    • Southern Oregon Credit Service Inc dba Collect Northwest

      536 NE Winchester St Roseburg, OR 97470-3274

      BBB Accredited Business
    • Southern Oregon Credit Service Inc dba Collect Northwest

      327 E Main St Hillsboro, OR 97123-4022

      BBB Accredited Business

    Business ProfileforSouthern Oregon Credit Service Inc dba Collect Northwest

    Collections Agencies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/9/2005

    Years in Business: 59

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Southern Oregon Credit Service Inc offers debt collection services.

    Products & Services

    Debt Collection

    Business Details

    This is a multi-location business.

    Find a Location

    Southern Oregon Credit Service Inc dba Collect Northwest has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Southern Oregon Credit Service Inc dba Collect Northwest

        550 SW 6th St Ste D Grants Pass, OR 97526

        BBB Accredited Business
      • Southern Oregon Credit Service Inc dba Collect Northwest

        536 NE Winchester St Roseburg, OR 97470-3274

        BBB Accredited Business
      • Southern Oregon Credit Service Inc dba Collect Northwest

        327 E Main St Hillsboro, OR 97123-4022

        BBB Accredited Business
      Location of This Business
      2400 Poplar Dr, Medford, OR 97504-4620
      BBB File Opened:
      10/29/1998
      Years in Business:
      59
      Business Started:
      3/1/1965
      Business Started Locally:
      3/1/1965
      Business Incorporated:
      6/28/1965
      Accredited Since:
      11/9/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      • Oregon, Washington, Idaho, California
      Type of Entity:
      Corporation
      Alternate Business Name
      • Resolution Resource
      Business Management
      • Mr. Brian Watkins, Executive VP
      Contact Information

      Principal

      • Mr. Brian Watkins, Executive VP

      Customer Contact

      • Mr. Brian Watkins, Executive VP
      Additional Contact Information

      Fax Numbers

      • (541) 773-2743
        Primary Fax

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/14/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Around 2012, I had surgery at Oregon Ear Nose and Throat for a lump in the back of my neck and a deviated septum. I paid over a 1000 up front and insurance was billed. In 2014, I moved back home on the east coast. I had no idea that this money was owed to them. When I was in Oregon, I was in an abusive relationship and relocated. After that, I did not receive mail. I was living in ************** at the time of the judgement and had no idea that it occurred. They are all individually small medical debts owed. This is not a situation of me skipping out on a debt. I thought my insurance covered my surgery. H.R.2537 - Consumer Protection for Medical Debt Collections Act states A consumer reporting agency is prohibited from including on a consumer credit report, and a person is prohibited from reporting to such agency (1) medical debt arising from a medically necessary procedure, or (2) other medical debt less than a year old.A person reporting medical debt to a consumer reporting agency must first provide notice to that consumer regarding the restrictions on including medical debt on credit reports.Furthermore, a debt collector is prohibited from collecting a medical debt less than two years old.I have tried to contact this creditor several times and they have given me 3 different amounts due for the same bill. I have made very reasonable negotiations and they refused. I also asked for something in writing that states the amount negotiated for payment and they refuse. Some people have had the issue where they agree on the settlement and the business goes back on it so I wanted to be safe. They said that they would not even provide me a receipt. This has been a nightmare. I would like a fair negotiated settlement and this removed from my credit report.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dave H

      1 star

      07/29/2023

      Very poor customer **********************, very rude. Be prepared for false statements and additional fees. They said I owed a medical bill but never sent me a copy after requesting it THREE times! They just keep sending threatening letters. I finally gave up and paid the bill so I would not go to collections.The company is just a scam.

      Southern Oregon Credit Service Inc dba Collect Northwest Response

      08/14/2023

      The consumer in this matter owes a utility bill to the ****************, as explained in the documents he received.  There is not statute of limitations for debts owed to Oregon municipalities.  He could call our office and get the info or simply continue to file complaints   and accuse our business of being a scam.

      Local BBB

      BBB Great West + Pacific

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